Menu Content

Support

> Forums, FAQs & Paid Support
Welcome, Guest
Username Password: Remember me

uninstalling: Fatal error
(1 viewing) (1) Guest
Support forum for users using free edition of JoomSEF 4 (Joomla 1.6/1.7/2.5+ compatible). These forums are mainly for mutual help between users.

Please note that due to our capacity limitations, we do not monitor these forums regularly.
  • Page:
  • 1
  • 2

TOPIC: uninstalling: Fatal error

uninstalling: Fatal error 12 years, 2 months ago #26797

I wanted to test the component, and installed in my joomla 1.73 test site.
It didn't work, so my site had 500 error and didn't show my site.

So I delete .htaccess.txt then I could see my administraor login page again, so I logged in, and tried uninstall the component.

but it didn't work correctly, and I can see the error message below, and I can't show my test site.

-----------------------------------------------------------------------------------------------------------------
Fatal error: Class 'SEFConfig' not found in /export/sd06/www/jp/r/e/gmoserver/2/8/sd0017128/squeaky-kids.co.uk/test/plugins/system/joomsef/joomsef.php on line 149
-----------------------------------------------------------------------------------------------------------------

I really need help, would you let me know instruction as soon as possible please?
www.squeaky-kids.co.uk/test/

kamrix

Re: uninstalling: Fatal error 12 years, 2 months ago #26800

  • dajo
  • OFFLINE
  • Posts: 5069
Hi,
It seems that the JoomSEF plugin wasn't uninstalled correctly. If you can access your administration area, try disabling the System - ARTIO JoomSEF plugin.
ARTIO Support Team

Re: uninstalling: Fatal error 12 years, 2 months ago #26815

I agree it wasn't installed correctly. But I can't see "System - ARTIO JoomSEF plugin".
So..what to do next?
Many thanks

kamrix

Re: uninstalling: Fatal error 12 years, 2 months ago #26819

  • dajo
  • OFFLINE
  • Posts: 5069
In that case access your website's files (eg. through FTP) and delete the following files:
/plugins/system/joomsef/joomsef.php
/plugins/system/joomsef/joomsef.xml
There was probably a problem with write permissions and the files couldn't be removed during uninstallation.
ARTIO Support Team

Re: uninstalling: Fatal error 12 years, 2 months ago #26826

Thanks for the reply.
I deleted it, then now another errror.

Shall I delete
plugins/system/joomsefgoogle/joomsefgoogle.php
as well?

www.squeaky-kids.co.uk/test/

Many thanks

Re: uninstalling: Fatal error 12 years, 2 months ago #26828

  • dajo
  • OFFLINE
  • Posts: 5069
Yes, that plugin belongs to JoomSEF too. There also two other plugins:
plugins/content/joomsef
plugins/extension/joomsefinstall
You can delete them as well.
ARTIO Support Team
  • Page:
  • 1
  • 2
User Login Empty