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License Renewal Question
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Support forum for customers who have purchased JoomSEF 4 (Joomla 1.6/1.7/2.5+ compatible). Archive only, no new post can be added.

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TOPIC: License Renewal Question

License Renewal Question 12 years, 9 months ago #26813

I am currently getting emails telling me that my renewal period will expire on 1/15 for JoomSEF 3. However, I upgraded to JoomSEF 4 in September 2011 and so I was expecting a renewal notice for JoomSEF 4 in August/September 2012. Is this a problem in your system?

I somehow feel that I shouldn't be forced to ask these kind of questions in your forum, but you don't provide any direct email addresses on your web page.

Please advise if I need to do anything.

Best regards,
Jens
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Re: License Renewal Question 12 years, 9 months ago #26818

  • dajo
  • OFFLINE
  • Posts: 5069
Hi,
If you purchase JoomSEF 4 upgrade, your original JoomSEF 3 license remains valid, but it is not prolonged. So your JoomSEF 3 license will expire on 15th January and your JoomSEF 4 license will expire on 9th September and you are notified about both of them.
ARTIO Support Team
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Re: License Renewal Question 12 years, 9 months ago #26838

Thanks for clarifying this to me.

Best regards,
Jens
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