To the support guys at Artio: I love the product and understand that sometimes things don't work straight away, but ...
I supplied login and FTP credentials
within two hours of being asked.
This was almost 6 days ago. In that time I haven't heard anything back, and neither has anybody from Artio logged in to the Joomla site using the specially generated superadmin account.
Do I need to
directly purchase an hour of support time to have this looked at?
Please advise so that I can get this issue resolved. I have multiple web sites waiting that I wish to apply a fixed paid installation of JoomSEF to.
Andrew