When I Change the template to Ja_purity works great, but in the Shopper Frenzy template dont work, you know something to do?

Hi,

I am having the same issue with my site and there seems that in there is no resolution to the error.

How would this error be resolved?

WIth Thanks

Hello,

I'm sorry, but we need more information for helping you, the blank page only means that there is some problem in the PHP code. You should either enable the error reporting on your server (or ask your web host to do it for you), or check your server logs to see what is the error encountered.
You can also send us the access information to your Joomla admin and FTP to Diese E-Mail-Adresse ist gegen Spambots geschützt! Du musst JavaScript aktivieren, damit Du sie sehen kannst. and we can check this directly on your server.

Best regards,
ARTIO Support Team

Hi,

I have sent the required info to the email address as requested, but to date no feed back.
This is extremely poor support considering I paid for your product. How do I get my money back from you?

With Thanks

Hello,

Please, resend the access information directly to me at Diese E-Mail-Adresse ist gegen Spambots geschützt! Du musst JavaScript aktivieren, damit Du sie sehen kannst. . I'm sorry for the inconvenience.

Best regards,
ARTIO Support Team