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Upgrade and download ID
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Support forum for customers who have purchased JoomSEF 3 (Joomla 1.5 compatible). Archive only, no new post can be added.

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TOPIC: Upgrade and download ID

Upgrade and download ID 14 years, 6 months ago #8465

I see the new version requires a Artio username, password and download ID for the upgrade of the paid version to work. I find it a bit cumbersome, because it is a long time since I purchased, and the download ID email is on a computer I do not have access to at the moment. I also tried to retrieve it from the e shop, but it only gave a blank page when I tried to view the order. What will happen if I upgrade without this? Will I be downgraded to the free version? And more importantly, how do I obtain my download ID?

And is this a signal of a change towards a paid subscription model? If so, I will probably look in to changing to another component..
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Re:Upgrade and download ID 14 years, 6 months ago #8466

  • jaku
Dear Magnus,

there is no reason to worry about this. If you upgrade now to the latest version, your current paid version will not be downgraded or limited in any way, even if you do not enter the download ID.

However, you will need the download ID for future upgrades of the PAID version. You should be able to find the ID from the order list. The blank page problem should be fixed by now.

Also I can ensure you that we do not plan to move to subscription model. The component usage is and will stay unlimited.
The reason of this step is to prevent installation of paid version on more sites than you have purchased license for.
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Re:Upgrade and download ID 14 years, 6 months ago #8487

I just checked, and I could view my orders again. But there still is something wrong, because when I pressed on the com_joomsef3 I saw got redirected to the frontpage of the e-shop. I just copied the id from the URL generated, but when I saved the config it did not give me any confirmation that it was working or accepted, this should be addressed.

Also, the password field is clear text and not a password field. I do not like that, I prefer all my passwords to be starred, even if it is in the backend. I also have noticed that the new menu for the component creates some blank entries (under "Upgrade" there is an empty space that links to the dashboard, same under "Manage 301 redirects"), in Firefox 3.0.14 (Linux version). But other than that, I like the new config screen, but I would prefer if you used less sub menu entries.
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Re:Upgrade and download ID 14 years, 6 months ago #8493

Same here and i also i cannot Download Zoo plugin again
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Re:Upgrade and download ID 14 years, 6 months ago #8496

  • jaku
Hello,

Magnus, thanks for your feedback.
We will fix the password field issue - you are right about this. However, it is not even needed to fill it in, so far, just download ID is important.
As regards the submenu, we will reorganize it a bit.

Jerry - how does problem with Zoo extension relate to previous posts? If you have problem with it, please, start another thread and specify your order ID and what problem you have.
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Re:Upgrade and download ID 14 years, 6 months ago #8498

Thank you, jan ;)

Just that the sub menus got a bit cluttered, so I would prefer if only the important ones were included there (Global conf, view sef urls etc). I usually just navigate from the dashboard anyways, and that has become much better, kudos on that.

And just to be clear, JoomSEF only calls home when an upgrade is attempted? I generally disapprove of home calling, but seeing as it does that when upgrading anyway, I would not car that much.

EDIT:
Ohh, and I forgot. As I am not sure if the download ID was accepted (it is copy paste), will I get an warning if I try to upgrade, and the authentication fails? Or do I have to download the package and reinstall?
Last Edit: 14 years, 6 months ago by MagnusB.
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