Menu Content


> Forums, FAQs & Paid Support
Welcome, Guest
Username Password: Remember me

M-Turbo and crash backup
(1 viewing) (1) Guest
Support forum for users using free edition of M-Turbo. These forums are for mutual help among users.

NOTE: Due to our capacity limitations, ARTIO does not monitor this forum category regularly. If you want direct support from ARTIO, please start a ticket at Support Dashboard. If you have no support ticket available, you need to purchase it.
  • Page:
  • 1

TOPIC: M-Turbo and crash backup

M-Turbo and crash backup 11 years, 5 months ago #36781

Hello, I installed your module M-Turbo. I really like it. But got big problems with my site, it crashed my entire admin when I did a backup inside the admin. Since ending magento conncet to stop after a technician from hostgator helped me to get into the site again. Joined error of messages when I would log into the admin. Now I've made ​​a backup before my admin crashed and your module remains in the backup.
Is there any possibility for you to help me to uninstall it or make it work again when my backup is complete.
The topic has been locked.

Re: M-Turbo and crash backup 11 years, 5 months ago #36786

  • jich
  • Posts: 254
Hello tindramin,

We have not yet met with the crash during making backup on Magento with M-Turbo. Could you write the log errors which was appeared, please?

If uninstall does not work you can drop table `mturbo` from DB and remove file app/etc/modules/Artio_MTurbo.xml. This definitively deactivates M-Turbo on your Magento.
ARTIO Support Team
The topic has been locked.
  • Page:
  • 1
User Login Empty