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Couldn't active SMS Service
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SMS gateway that is integrated in ARTIO products or available through API.
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TOPIC: Couldn't active SMS Service

Couldn't active SMS Service 2 months, 1 week ago #80836

Please help me,
I don't know how to active SMS Service.

I have bought SMS Credit with 0.99 Euro. I did it twice, and I had two invoices.
But I coud not active SMS Service as your introdutions.

Please show me how to do it.

Thank you.

Re: Couldn't active SMS Service 2 months, 1 week ago #80841

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Dear vunh27,

we appreciate you contacting us.

I can assure you that we will verify the problem.
ARTIO Support Team

Re: Couldn't active SMS Service 2 months, 1 week ago #80852

Now, when I click SMS Dashboard, I'm notified as below:

=========================
Messages

SMS Credit exhausted, you need to charge it to be able to use the SMS Services.

=========================
SERVICE STATUS

Current Credit:
0.00

Estimated Credit Exhaustion in:
no data for computation

Service is:
STOPPED - low credit
Low Credit Warning: Off
=========================

Although, I paid 0.99x2 euro for two invoices and I not yet use this service, as below:

=========================
ORDERS & INVOICES:

29. September 2021 00048306 CONFIRMED € 0.99

29. September 2021 00048303 CONFIRMED € 0.99

==============================

I've attached 3 photos for this.
Please help me.

Thank you.

Re: Couldn't active SMS Service 2 months, 1 week ago #80854

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Hello,

I hope everything should be fine now.
ARTIO Support Team

Re: Couldn't active SMS Service 2 months, 1 week ago #80857

Thank you for your supporting.
I've seen the right service status in my account on your website.

I'm going to try your sms services.

Thank you so much.
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