Hi,

I have 2 problems.

1) I purchased EU VAT ID check. When I try to install it, I get the following error message:

VirtueMart component was not found.

I uploaded the 2 files manually to administrator/components/com_virtuemart/classes. When I go to extensions -> install / uninstall -> components, I see VirtueMartEUVATIDChecker, but with empty version, date and author fields.

What's wrong?

2) When I debug virtuemart, I get the following error message:

Debug: shopper's country is not known; defaulting to vendor-based tax

I checked this with two different users. Both users have the country set.

Is this related to the installation problem or is this another problem?

Thanks, Wouter.

Hello,

I have exactly the same issue. Have you managed to solve it?
Lenka

No. Still the same problems here. I expected a reply from the sellers, but nothing happened. I will try to reach them in another way. If they still don't respond I will write a negative review on the joomla extensions site.

Hello Again,

in the end I did the same as you, uploaded the files via FTP and it seems to be working fine, so I am OK with it like it is.

Just give them some time, don´t forget it was Christmas and New Year...it takes some time to get back to normal. And I know ARTIO, they work pretty well, I am sure they will respond in the meantime...

Cheers,
Lenka

Hello,

the problem should be fixed. There was an invalid check in the install script... something must have changed in Joomla since the plug-in was released.

Download the new version from our site and it should be OK.

Did you also change the plugin itself? Or only the installer?