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EU VAT ID check installation problem
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TOPIC: EU VAT ID check installation problem

EU VAT ID check installation problem 11 years, 9 months ago #19302

Hi,

I have 2 problems.

1) I purchased EU VAT ID check. When I try to install it, I get the following error message:

VirtueMart component was not found.

I uploaded the 2 files manually to administrator/components/com_virtuemart/classes. When I go to extensions -> install / uninstall -> components, I see VirtueMartEUVATIDChecker, but with empty version, date and author fields.

What's wrong?

2) When I debug virtuemart, I get the following error message:

Debug: shopper's country is not known; defaulting to vendor-based tax

I checked this with two different users. Both users have the country set.

Is this related to the installation problem or is this another problem?

Thanks, Wouter.
Last Edit: 11 years, 8 months ago by composer.
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Re: EU VAT ID check installation problem 11 years, 8 months ago #19333

Hello,

I have exactly the same issue. Have you managed to solve it?
Lenka
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Re: EU VAT ID check installation problem 11 years, 8 months ago #19338

No. Still the same problems here. I expected a reply from the sellers, but nothing happened. I will try to reach them in another way. If they still don't respond I will write a negative review on the joomla extensions site.
Last Edit: 11 years, 8 months ago by composer.
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Re: EU VAT ID check installation problem 11 years, 8 months ago #19340

Hello Again,

in the end I did the same as you, uploaded the files via FTP and it seems to be working fine, so I am OK with it like it is.

Just give them some time, don´t forget it was Christmas and New Year...it takes some time to get back to normal. And I know ARTIO, they work pretty well, I am sure they will respond in the meantime...

Cheers,
Lenka
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Re: EU VAT ID check installation problem 11 years, 8 months ago #19635

  • jaku
Hello,

the problem should be fixed. There was an invalid check in the install script... something must have changed in Joomla since the plug-in was released.

Download the new version from our site and it should be OK.
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Re: EU VAT ID check installation problem 11 years, 8 months ago #19639

Did you also change the plugin itself? Or only the installer?
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