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Tickets validation & sales tracking
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TOPIC: Tickets validation & sales tracking

Tickets validation & sales tracking 8 years, 8 months ago #21896

  • Jizza
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  • Posts: 10
Where do I find the location in the front-end for the ticket validation and sales tracking features? When is the documentation going to be available?
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Re: Tickets validation & sales tracking 8 years, 8 months ago #21897

  • pedu
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  • Posts: 177
Hello.

You must insert this sites to menu through Joomla administration. Add new item to menu. Then it is displayed on front-end. There are four views in this component. "Selltickets" - here you can sell tickets (for cash desk), "Check Ticket" - for checking tickets validity.
(www.buyhttp.com/tutorials/joomla-tutoria...d_menu_internal.html)

Documentation is almost done. It will be available in next week.
ARTIO Support Team
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Re: Tickets validation & sales tracking 8 years, 8 months ago #21898

  • Jizza
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  • Posts: 10
Okay thanks,

I'm looking forward to the documentation since I'm struggling with the attributes (in particular the seat selection feature).

Also I have an error when checking out an ticket item from the web shop, it then says "Sorry, but the Product you've requested wasn't found!" When I manually got to my shopping cart though, I'm able to continue the checkout process and finish the purchase.

And idea how this is caused?
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Re: Tickets validation & sales tracking 8 years, 8 months ago #21900

  • pedu
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  • Posts: 177
I`am not sure. It will be good to send me a link to your site ( Tato emailová adresa je chráněna před spamboty, abyste ji viděli, povolte JavaScript ).
The reason could be, that ticket category flypage must be set to "VMeTicketFlyPage.tpl" (in VirtueMart settings).
When it's not, ticket detail page could not work properly.
ARTIO Support Team
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Re: Tickets validation & sales tracking 8 years, 8 months ago #22006

  • Jizza
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  • Posts: 10
I think I have the problem solved now. How is the documentation coming along? The process seems to work fine except I don't get no visual feedback when I try to check out a item from the web shop. Normally after checking out an item the page would redirect me to the shopping cart.
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Re: Tickets validation & sales tracking 8 years, 8 months ago #22081

  • pedu
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  • Posts: 177
New documentation is available on www.artio.net/e-tickets/documentation
We are working now on the video tutorial, which shows eticket features and how to use it.

I'm not sure, what do you mean exactly, but if you mean, that there is no dialogue window after click on "Add to Cart" button, so its a VirtueMart problem in some browsers (e.g. Opera).
ARTIO Support Team
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