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Cannot access customer support forum
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If you want to ask question about the product features, licensing conditions or other questions prior to purchase, please, do it here.
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TOPIC: Cannot access customer support forum

Cannot access customer support forum 7 years, 5 months ago #29750

Hi,

I just bought this product and cannot access the customer support forum.

R
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Re: Cannot access customer support forum 7 years, 5 months ago #30078

  • pedu
  • OFFLINE
  • Posts: 177
Hello,

are there some questions you are interested in? I'll try to answer them.
ARTIO Support Team
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Re: Cannot access customer support forum 7 years, 3 months ago #31196

I also cannot post to eticket customer support forum....
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Re: Cannot access customer support forum 7 years, 3 months ago #31243

  • pedu
  • OFFLINE
  • Posts: 177
Hello,

The problem could appear if you order the product as non-logged user. In this case the order can't be joined with your account and you don't have the access to the customer's section.

If you'll send us the order number, we can update it manually.
ARTIO Support Team
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Re: Cannot access customer support forum 7 years, 3 months ago #31244

my order number 00025096
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