Menu Content

Podpora

> Diskusní fóra, FAQs & placená podpora
If you want to ask question about the product features, licensing conditions or other questions prior to purchase, please, do it here.
  • Page:
  • 1

TOPIC: Cannot access customer support forum

Cannot access customer support forum 14 years, 4 months ago #29750

  • oculusmm
  • OFFLINE
  • Posts: 13
Hi,

I just bought this product and cannot access the customer support forum.

R
The topic has been locked.

Re: Cannot access customer support forum 14 years, 3 months ago #30078

  • pedu
  • OFFLINE
  • Posts: 177
Hello,

are there some questions you are interested in? I'll try to answer them.
ARTIO Support Team
The topic has been locked.

Re: Cannot access customer support forum 14 years, 2 months ago #31196

  • janhoa
  • OFFLINE
  • Posts: 13
I also cannot post to eticket customer support forum....
The topic has been locked.

Re: Cannot access customer support forum 14 years, 2 months ago #31243

  • pedu
  • OFFLINE
  • Posts: 177
Hello,

The problem could appear if you order the product as non-logged user. In this case the order can't be joined with your account and you don't have the access to the customer's section.

If you'll send us the order number, we can update it manually.
ARTIO Support Team
The topic has been locked.

Re: Cannot access customer support forum 14 years, 2 months ago #31244

  • janhoa
  • OFFLINE
  • Posts: 13
my order number 00025096
The topic has been locked.
  • Page:
  • 1
ARTIO Forums
Support Forums
e-Tickets
Pre-sale Questions
Přihlášení uživatele Prázdný
Vytvořit účet Zapomenuté heslo?
Copyright © 2026 ARTIO