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Only first 2 VM Products display full details
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TOPIC: Only first 2 VM Products display full details

Only first 2 VM Products display full details 11 years, 9 months ago #32360

Hi Artio

Houston we have a problem!

The website www.luxairhoods.com has been working fine for quite a while but now, the first two products in a category can be clicked to view the full product details but the 3rd and subsequent products listed in that category display a 500 Internal Server Error and I cannot figure out why or how to fix it.

Example:

www.luxairhoods.com/70cm-cooker-hoods/70...ker-hoods-all-ranges

... You can click the 'CLICK HERE TO VIEW FULL PRODUCT DETAILS' for the first two cooker hoods, but not the subsequent ones. Same problem in "100cm Cooker Hoods" etc

Please Help! If you need login details for the admin suite, please contact me

Thanks in advance

Darcy
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Re: Only first 2 VM Products display full details 11 years, 9 months ago #32377

  • dajo
  • OFFLINE
  • Posts: 5069
Hi,
Try clearing the caches in JoomSEF and Joomla itself.
Are there any error messages stored in server's error log when trying to access those pages?
ARTIO Support Team
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Re: Only first 2 VM Products display full details 11 years, 9 months ago #32382

Hi dajo

Here are the errors being generated:

[Thu Aug 23 13:33:18 2012] [error] [client 92.60.112.1] Premature end of script headers: index.php, referer: www.luxairhoods.com/70cm-cooker-hoods/70...ker-hoods-all-ranges

[Thu Aug 23 13:33:59 2012] [warn] [client 92.60.112.1] mod_fcgid: stderr: PHP Notice: Undefined index: conf_VM_PRICE_ACCESS_LEVEL in /var/www/vhosts/luxairhoods.com/httpdocs/administrator/components/com_virtuemart/classes/ps_config.php on line 35, referer: www.luxairhoods.com/administrator/index....ption=com_virtuemart

[Thu Aug 23 13:34:08 2012] [warn] [client 92.60.112.1] mod_fcgid: read data timeout in 45 seconds, referer: www.luxairhoods.com/70cm-cooker-hoods/70...ker-hoods-all-ranges

[Thu Aug 23 13:34:08 2012] [error] [client 92.60.112.1] Premature end of script headers: index.php, referer: www.luxairhoods.com/70cm-cooker-hoods/70...ker-hoods-all-ranges

... And so on.

I will clear the caches in Joomla and joomSEF now and let you know how I get along

Many thanks

Darcy
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Re: Only first 2 VM Products display full details 11 years, 9 months ago #32384

Hi Dajo

Do you mean for me to delete the contents of the following folder...

[root]/cache/joomsef

Many thanks

Darcy
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Re: Only first 2 VM Products display full details 11 years, 9 months ago #32385

cdarcythompson wrote:

Do you mean for me to delete the contents of the following folder...

[root]/cache/joomsef


Sorry - being a spamhead - just cleared the cache in JoomSEF and the contents of that folder have disappeared!!
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Re: Only first 2 VM Products display full details 11 years, 9 months ago #32386

dajo wrote:
Hi,
Try clearing the caches in JoomSEF and Joomla itself.


Have done that, and nothing appears to have changed.

Should I purge the SEF urls too? ... And then clear the caches again?

Many thanks

Darcy
The topic has been locked.
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