I have created a custom 404 page

www.kreitton.com/nuevo/error-404-pagina-no-encontrada.html

However, when I enter a wrong URL, I don't have the top image / banner

www.kreitton.com/nuevo/pep

Could you help me to solve it? Maybe it is very basic but I don't know what I am doing wrong

Regards,
Julio

I changed these values and then it worked fine

Exclude source info (Itemid) No
Reappend source (Itemid) No
Ignore multiple sources (Itemids) No

I hope it helps you

Regards,

Hello,
I change a value in configuration, and it seems everything goes well
Sorry,
Julio

Hello,

I have a problem, that it seemed I did not have earlier.

www.kreitton.com:81/web/

When JoomSEF is activate, menus are not working as expected. For instance, it does not show second and third menu level. Also breadcrum, on top of text, is broken that it is related to the previous problem. At this moment, JoomSEF is not activate, so everything work as expected. I can activate it if it is needed.

Please, let me know about it. It is a kind a weird behavior because one moth ago it was working well.

Best regards,
Julio

(I hope I did explain myself)