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Support forum for customers who have purchased JoomSEF 3 (Joomla 1.5 compatible). Archive only, no new post can be added.

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TOPIC: Remove Backlink

Remove Backlink 14 years ago #32637

  • lhooq
  • OFFLINE
  • Posts: 5
Hi.

I've bought JomSef and VM extension, but the backlink is active.

How do i remove it ?

Thanks.
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Re: Remove Backlink 14 years ago #32647

  • lhooq
  • OFFLINE
  • Posts: 5
Tried this:
www.artio.net/faqs/artio-joomsef/trouble...-i-have-paid-version

But it says:

Cannot upgrade.
Either your JoomSEF version is up to date or its upgrade is no longer supported


Also tried "Reinstall from ARTIO Server" but links stills there...

I've then uninstalled complete component, then re-install, no way, links stills there !!!

Please answer ASAP !!
Last Edit: 14 years ago by lhooq.
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Re: Remove Backlink 13 years, 12 months ago #32672

  • dajo
  • OFFLINE
  • Posts: 5064
Hi,
Can you access the Edit .htaccess or Sitemap pages in JoomSEF's administration?
ARTIO Support Team
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Re: Remove Backlink 13 years, 12 months ago #32673

  • lhooq
  • OFFLINE
  • Posts: 5
Yes, i've disabled and re-enabled RewriteBase with success. (verified on .htaccess with TXT editor).
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Re: Remove Backlink 13 years, 12 months ago #32783

  • lhooq
  • OFFLINE
  • Posts: 5
So, is there one place where we can get REAL support for products we bought ?!?!?

Email, phone...?!?
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Re: Remove Backlink 13 years, 12 months ago #32791

  • dajo
  • OFFLINE
  • Posts: 5064
That means that you have the paid package installed correctly. Could you send me access credentials to your website's administration area and FTP to Diese E-Mail-Adresse ist gegen Spambots geschützt! Du musst JavaScript aktivieren, damit Du sie sehen kannst. , so I can check what exactly causes the problem? Thank you.

There are all contacts on the bottom of our website. For more information about our support services, please see: www.artio.net/general-information/technical-support
ARTIO Support Team
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