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Configuration page does not respond
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Support forum for customers who have purchased JoomSEF 4 (Joomla 1.6/1.7/2.5+ compatible). Archive only, no new post can be added.

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TOPIC: Configuration page does not respond

Configuration page does not respond 12 years, 1 month ago #28733

Hi:
I have JoomSEF 4.2.5 installed on my site.
The configuration page does not respond. I can set values but the "Save" and the "Save & Exit" features don't work. Whenever I click on "Save" nothing happens. When I reload the page all settings are the same as they used to be.
Do you have an idea what the error might be?
Thanks for your support
Uli

Details:
Joomla Core 2.5.3
JoomSEF 4.2.5 Paid

Apache/2.2.16
PHP 5.3.5
MySQL 5.1.54
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Re: Configuration page does not respond 12 years, 1 month ago #28734

  • dajo
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  • Posts: 5069
ARTIO Support Team
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Re: Configuration page does not respond 12 years, 1 month ago #28750

Thanks for the link, but the solution does not work. I tested the config page in the following browsers, and it does not work in any of these: IE9.0, Firefox 11.0, Chrome 18.0
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Re: Configuration page does not respond 12 years, 1 month ago #28752

  • dajo
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  • Posts: 5069
Does any of these browsers report any error in JavaScript when clicking the Save button?
ARTIO Support Team
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Re: Configuration page does not respond 12 years, 1 month ago #28758

Nope. No JS error reported.

Furthermore, even when I turn off JS support in the browser, the save button won't work. Strange thing, this.
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Re: Configuration page does not respond 12 years, 1 month ago #28761

  • dajo
  • OFFLINE
  • Posts: 5069
Joomla requires JS support to work, when you disable JS in your browser, Joomla won't work correctly.
Try clearing the cache in your browser and if that doesn't help, reinstall JoomSEF, maybe there was some problem with the installation.
ARTIO Support Team
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