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Support forum for customers who have purchased this product. Archive only, no new post can be added.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.

TOPIC: documentation

Re: documentation 8 years, 5 months ago #22489

  • pedu
  • OFFLINE
  • Posts: 177
Vm eTickets are mapped on VirtueMart products, so tickets are sold as normal VM products via VM checkout process. So confirmation emails are send by VM. eTickets has no role in this process.
ARTIO Support Team
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Re: documentation 7 years, 9 months ago #27949

I TOTALLY Agree with the other documentation issues raised here.

For a component this expensive, the documentation should me a LOT more clear!!

Detailed, step-by-step instructions for each part of the setup, plus creating tickets of different types.

I'm an experienced web developer and I can already tell VM-Tickets is going to COST ME MONEY IN WASTED TIME.

In this day and age, would have been that difficult to download Camtasia and create some GOOD how-to videos? I just checked out the couple that are on YouTube and I'm more confused now than before, plus the music in those videos makes me want to shoot myself in the head.

I'm going to struggle through the setup, but I'm already wondering why I didn't recommend a hosted solution like EventBright.com to my client.
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Re: documentation 7 years, 9 months ago #27961

  • pedu
  • OFFLINE
  • Posts: 177
Dear,

Thank you for your comments and feedback. We want to improve our products and services.
If you'll write your problems or notices we can improve it in next version.

We are really sorry for your problems.
ARTIO Support Team
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