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Remove Backlink
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Support forum for customers who have purchased JoomSEF 3 (Joomla 1.5 compatible). Archive only, no new post can be added.

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TOPIC: Remove Backlink

Remove Backlink 11 years, 6 months ago #32637

Hi.

I've bought JomSef and VM extension, but the backlink is active.

How do i remove it ?

Thanks.
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Re: Remove Backlink 11 years, 6 months ago #32647

Tried this:
www.artio.net/faqs/artio-joomsef/trouble...-i-have-paid-version

But it says:

Cannot upgrade.
Either your JoomSEF version is up to date or its upgrade is no longer supported


Also tried "Reinstall from ARTIO Server" but links stills there...

I've then uninstalled complete component, then re-install, no way, links stills there !!!

Please answer ASAP !!
Last Edit: 11 years, 6 months ago by lhooq.
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Re: Remove Backlink 11 years, 6 months ago #32672

  • dajo
  • OFFLINE
  • Posts: 5069
Hi,
Can you access the Edit .htaccess or Sitemap pages in JoomSEF's administration?
ARTIO Support Team
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Re: Remove Backlink 11 years, 6 months ago #32673

Yes, i've disabled and re-enabled RewriteBase with success. (verified on .htaccess with TXT editor).
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Re: Remove Backlink 11 years, 6 months ago #32783

So, is there one place where we can get REAL support for products we bought ?!?!?

Email, phone...?!?
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Re: Remove Backlink 11 years, 6 months ago #32791

  • dajo
  • OFFLINE
  • Posts: 5069
That means that you have the paid package installed correctly. Could you send me access credentials to your website's administration area and FTP to Tato emailová adresa je chráněna před spamboty, abyste ji viděli, povolte JavaScript , so I can check what exactly causes the problem? Thank you.

There are all contacts on the bottom of our website. For more information about our support services, please see: www.artio.net/general-information/technical-support
ARTIO Support Team
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