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Profile Edit Error
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TOPIC: Profile Edit Error

Profile Edit Error 10 years, 7 months ago #42919

Hi, in your support email you mentioned that "Error during profile editing can provide "Permissions" option "Edit customer". It seems OK now."

But the problem is still there. Edit customer is set to "Allowed" but if a required field is left blank then the js alert screen shows correctly, but after we hit OK then a blank screen appears with the error message “You are not authorized to view this resource”.
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Re: Profile Edit Error 10 years, 7 months ago #42964

  • vebi
  • OFFLINE
  • Posts: 444
This problem was solved via email.
ARTIO Support Team
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Re: Profile Edit Error 10 years, 7 months ago #42969

I' m sorry but the problem has NOT been solved. As I mention above the error message “You are not authorized to view this resource” on a blank screen is still there!
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Re: Profile Edit Error 10 years, 7 months ago #42976

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
Please, control if rule "Edit customer" is allowed for usergroup you are logged in. Try allow rule "View Customers" as well.
ARTIO Support Team
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Re: Profile Edit Error 10 years, 7 months ago #43009

"Edit Customer" is allowed
"View Customers" is allowed
Now, after the js alert window closes, a "Customer List" page appears.

Problems:
1) The system never returns to the Profile page for the user to make corrections!!
2) The "Customer List" shows active links to all Customer Names & User Names. All of these links are wrong because they redirect to the logged in user's page. The only correct link is mail-to.
The topic has been locked.

Re: Profile Edit Error 10 years, 7 months ago #43149

Hi, it's been more than 20 days since I first reported this bug. Don' t you think you should have provided a solution by now?
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