I get your point. But I still think you shouldn't ignore a customer request for help on a product he just bought from you.

I am using Joomla 2.5.8, Virtuemart 2.0.14, VM Invoice 2.0.19

I think my question was pretty clear about what the problem was. Let me know if you need any other info that could help.

I bought this component 2 weeks ago. It is not working. I am not new to Joomla... this is not working at all.

2 weeks and no reply to my message. I am not having any support at all. VERY FRUSTRATING!!!!!!!!!!

Can you help? Or this this just another 40$ to the trash for a crappy extension with no support?

As soon as I try to edit an invoice, I get a 403 Forbidden message.

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You don't have permission to access /website/administrator/index.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

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Also, As I try to add a new invoice, there is no response.

Could you please help me get this new component work? Thanks