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JAvascript problem? Can´t set reservation types
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TOPIC: JAvascript problem? Can´t set reservation types

JAvascript problem? Can´t set reservation types 13 years, 2 months ago #20359

Hello,
I´m testing the free version and we think to buy the pro. But at the backend there´s a problem: I deleted the sample data and now I can´t set reservation types for my objects. If I click the button "add" there happens - nothing. No failure notice, just nothing.

Can that problem be solved by my or is it a bug?

I really like the component but can´t use it yet...

Martina Yaman

Re: JAvascript problem? Can´t set reservation types 13 years, 1 month ago #20678

  • jitr
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  • ARTIO Support
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Hi, thanks for your notice. We will investigate for resolving it. First, please, try use CTRL+F5 to clean browser cache or try remove cache by browser tools. What browser do you use?

Best regards ARTIO
ARTIO Support Team

Re: JAvascript problem? Can´t set reservation types 13 years, 1 month ago #20698

Hello,

I´m using generally firefox (newest version) but also tried it in IE 8. cleaning the cache brings no effect.

Thanks for your support. I need that component really for it´s absolutely perfect for our needs.....

Best regards from Turkey

Martina

Re: JAvascript problem? Can´t set reservation types 13 years, 1 month ago #20705

  • jitr
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  • ARTIO Support
  • Posts: 1432
Hi, for our company is important to resolve all problems. I remember that some user had problem with JS. He had install extensions what change version of javascript framework mootools. It's possible to give us access to your Joomla backend to see it?

Best regards ARTIO
ARTIO Support Team

Re: JAvascript problem? Can´t set reservation types 13 years, 1 month ago #20707

Sorry,

now I complete removed the component and installed it WITHOUT sample data - and now it seems to work. Maybe that was the problem?

I will test again and report.
Beside i sent you admin data as pm.

Martina

Re: JAvascript problem? Can´t set reservation types 13 years, 1 month ago #20708

sorry, I saw that it´s not possibly. How can I send you the data? I don´t want to publish them here.
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