Menu Content

Support

> Forums, FAQs & Paid Support
Welcome, Guest
Username Password: Remember me

Calendar view different for two equal customers
(1 viewing) (1) Guest
Support forum for users using free edition of Book it!. These forums are for mutual help among users.

NOTE: Due to our capacity limitations, ARTIO does not monitor this forum category regularly. If you want direct support from ARTIO, please start a ticket at Support Dashboard. If you have no support ticket available, you need to purchase it. .
  • Page:
  • 1

TOPIC: Calendar view different for two equal customers

Calendar view different for two equal customers 6 years, 6 months ago #41870

Hi,

I have two different users having the same user rights - one of them see days occupied correct in grey in the calendar but the other see the days as not reserved.

Why?

Joomla 3.2
Artio booking 2.2.2
Attachments:
Last Edit: 6 years, 6 months ago by clucking.

Re: Calendar view different for two equal customers 6 years, 6 months ago #41877

  • maju
  • OFFLINE
  • Posts: 1108
Hello,

There has to be some differences between both users. Do they use same user group and are they both marked as global managers or are they both only customers?
It can be bug in this component. All users should be able to see not available dates.
Any information can help us to find problem.
ARTIO Support Team

Re: Calendar view different for two equal customers 6 years, 6 months ago #41884

Hi,
Thanks for taking care!
Both are just customers. They belonging to the same user groups. No difference as far as I can see.
I have discovered, that it is only the first day in a booked period than is not visible for one of the users.
Thanks,
Claus.

Re: Calendar view different for two equal customers 6 years, 6 months ago #41888

  • maju
  • OFFLINE
  • Posts: 1108
Hello,

I can not simulate your problem. Can you send your website url to Diese E-Mail-Adresse ist gegen Spambots geschützt! Du musst JavaScript aktivieren, damit Du sie sehen kannst. ? Please add there also customer accounts with login details and admin login details so we can check customer accounts settings.
ARTIO Support Team

Re: Calendar view different for two equal customers 6 years, 6 months ago #41890

Sorry this was my fault!
One of the users had a wrong time zone settings in the user master.

Best regards,

Claus.
  • Page:
  • 1
User Login Empty