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JDatabaseException upon customer creation
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Universal booking and reservations component for Joomla!.

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TOPIC: JDatabaseException upon customer creation

JDatabaseException upon customer creation 11 years, 1 month ago #37423

Hello we get this error when trying to get a registered user become a customer, using Artio Booking 2 , on Joomla 2.5.9:

Fatal error: Uncaught exception 'JDatabaseException' with message 'Unknown column 'alias' in 'where clause' SQL=SELECT id FROM j25_assets WHERE alias = 'root'' in /home/vg004web04/03/12/2011203/web/libraries/joomla/database/database/mysql.php:555 Stack trace: #0 /home/vg004web04/03/12/2011203/web/libraries/joomla/database/database.php(965): JDatabaseMySQL->execute() #1 /home/vg004web04/03/12/2011203/web/libraries/joomla/database/tablenested.php(1262): JDatabase->loadColumn() #2 /home/vg004web04/03/12/2011203/web/libraries/joomla/access/access.php(103): JTableNested->getRootId() #3 /home/vg004web04/03/12/2011203/web/libraries/joomla/user/user.php(386): JAccess::check('1703', 'core.admin', NULL) #4 /home/vg004web04/03/12/2011203/web/administrator/components/com_virtuemart/helpers/permissions.php(171): JUser->authorise('core.admin') #5 /home/vg004web04/03/12/2011203/web/administrator/components/com_virtuemart/helpers/permissions.php(50): Permissions->doAuthentication() #6 /home/vg004web04/03/12/2011203/web/administrator/comp in /home/vg004web04/03/12/2011203/web/libraries/joomla/database/database/mysql.php on line 555


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As normally the "alias" column should not be there anymore on the J@.5 version we believe this is code left from the old version of Artio?

We;ll wait for your instructions towards resolving this issue, thank you.
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Re: JDatabaseException upon customer creation 11 years, 1 month ago #37424

the error does NOT appear when trying to turn a Super Admin into a Customer of the Booking component, FYI.
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Re: JDatabaseException upon customer creation 11 years, 1 month ago #37431

  • mach
  • OFFLINE
  • Posts: 112
Hello,
I am not sure yet, but it doesn't look like bug of Booking (I never seen similar).
It is probably problem in VirtueMart? In trace is called com_virtuemart, I don't see any function from Booking.
Try to disable VirtueMart and email result with more information to Diese E-Mail-Adresse ist gegen Spambots geschützt! Du musst JavaScript aktivieren, damit Du sie sehen kannst.
ARTIO Support Team
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