Menu Content

Support

> Forums, FAQs & Paid Support
Universal booking and reservations component for Joomla!.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.
  • Page:
  • 1
  • 2

TOPIC: user with id 160 isn't active customer or admin

user with id 160 isn't active customer or admin 13 years, 4 months ago #38971

  • msr43
  • OFFLINE
  • Posts: 7
Hi,
I am getting below error with artio booking 2.0.2 paid.

Navigation : Bookable items --> New

Error

BookingModelCustomer->setIdByUserId(): user with id 160 isn't active customer or admin


Regards
Sudhakar
Last Edit: 13 years, 4 months ago by msr43.
The topic has been locked.

Re: user with id 160 isn't active customer or admin 13 years, 4 months ago #38987

  • mamoller
  • OFFLINE
  • Posts: 33
Error
BookingModelCustomer->setIdByUserId(): user with id 743 isn't active customer or admin

I have same error. 2.0.2 paid
The topic has been locked.

Re: user with id 160 isn't active customer or admin 13 years, 4 months ago #38991

  • maju
  • OFFLINE
  • Posts: 1107
Hello,

there was added feature with admin rights for different objects (bookable items). This problem is probably caused by this feature, because you need rights to create new objects and if you are not set as admin in Booking component, you will have no rights.

Go to Components -> ARTIO Booking -> Managers (Admins)
Find there your account and set it as Global Manager (admin).

I hope it will help you.
ARTIO Support Team
The topic has been locked.

Re: user with id 160 isn't active customer or admin 13 years, 4 months ago #38992

  • maju
  • OFFLINE
  • Posts: 1107
It doesn't help, we will try to check it more.
ARTIO Support Team
The topic has been locked.

Re: user with id 160 isn't active customer or admin 13 years, 4 months ago #39003

  • maju
  • OFFLINE
  • Posts: 1107
Hello,

There is bug and we will try to solve it for next release. For this moment, if you don't like that message, you can remove it if you set your admin account also as a customer.

Go to customer page, create new customer and find existing user (your admin account). Fill some mandatory fields and save it.
ARTIO Support Team
The topic has been locked.

Re: user with id 160 isn't active customer or admin 13 years, 4 months ago #39011

  • msr43
  • OFFLINE
  • Posts: 7
Hi,
The issue is not with the message alone..Save button is not working on that page after that message.

It is neither allowing us to create items nor change the existing one in joomla 3.0.

Regards
Sudhakar
The topic has been locked.
  • Page:
  • 1
  • 2
User Login Empty