We're still experiencing the same error.

Hello, try again, pls.

Hi There,

We have checked it and we're still experiencing the same issue.

FYI: I sending some more information herewith.

212.113.133.235/~one/skyworks.co.uk/buy/ - This is actual Magento installation location, where Magento will run from.

83e6476a347e0ed9a0e2e36c1432f7c1 - This is the "Download ID" we're using,

Thanks for the support so far, let' get this sorted.

Regards,
Julian

Hello

Download ID 83e6476a347e0ed9a0e2e36c1432f7c1 is registered for 212.113.133.235/~one/skyworks.co.uk/

But you write that you use 212.113.133.235/~one/skyworks.co.uk/buy/
You have to register root of Magento installation.

I think that mismatch in registered URL and Magento root is reason for this problems.

registered: 212.113.133.235/~one/skyworks.co.uk/
Magento root: 212.113.133.235/~one/skyworks.co.uk/buy/

Hi,

Thanks for that information.

Is that possible for you to change this to point to the correct URL. It was a mistake our part by providing the wrong location at the point we bought the extension.

Kind Regards,
Julian

Hello, I changed it and you can try it again. But this service is paid and if you are satisfied with our product we would appreciate good review at www.magentocommerce.com/magento-connect/vat-checker-5611.html