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some Wrong shown things (tax, title, country)
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TOPIC: some Wrong shown things (tax, title, country)

some Wrong shown things (tax, title, country) 12 years, 1 month ago #28511

  • LisaS
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  • Posts: 22
Hi there

VM Invoice shows to different taxes for the same postion.
It shows the right tax (example 25 cent) but in the endsummery it shows 26 cent !?
How can this happen ? ;)

I tired to play with tax tolerance but that doesn´t change anything here.

Second Problem is in the footer where Bank account is shown
there is in the first colum:

Deutschland ( there should be the company name !?) Deutschland two times is not nesserary ;)
Basler Str.66
79713 Bad Säckingen
-
Deutschland
www.belgisches-waffelhaus.de


Also title is shown under the address, that is kind of senseless ;)

You can see all of these problems in the attached jpg

If you can tell me how, I may can change that problems by myself

Hope you can help me with that ...
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Re: some Wrong shown things (tax, title, country) 12 years, 1 month ago #28562

  • pama
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  • Posts: 489
Hello. Thanks. All will be fixed in today's release. Title will be automatically displayed before name. Also remove title from Extra fields at Global configuration (that's why it is displayed under address).

That prices misfiting is rounding problem. We made a few fixes of calculation on invoices, so it shouldn't repeat as on image you sent. But it always can be somewhere misfitting because prices are taken directly from VirtueMart, therefore depends on VM, that it saved them right. I suggest upgrading VirtueMart to newest version.
ARTIO Support Team
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Re: some Wrong shown things (tax, title, country) 12 years, 1 month ago #28563

  • LisaS
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  • Posts: 22
Since Yesterday the Unit is not there anymore, not pcs is missing, in the column where price and unit is shown there misses (in German Menge) ..I tried everyhing first restore template to origin now i unistalled the whole comonent deleted everyting in phpmyadmin so there was no data from me anymore.
But still it does not shows unit before art.nr.
... please help me I can´t use the component like this and there are 5 costumers waiting for me to say to buy it or not ... But like this I can´t sell it to them ....

I would be glad about quick answer also for my other troubles.

kind regards Lisa
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Re: some Wrong shown things (tax, title, country) 12 years, 1 month ago #28571

  • pama
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  • Posts: 489
Hello. I experienced same problem with german quantity caption. It is propabbly by column width. I suggest make column wider (process is described in image below). Our PDF generating library sometimes hide content of cell if it's content is wider than cell and cannot be broken into lines.

columnwider.png
ARTIO Support Team
Last Edit: 12 years, 1 month ago by pama.
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Re: some Wrong shown things (tax, title, country) 12 years, 1 month ago #28580

  • pama
  • OFFLINE
  • Posts: 489
German address format was added to new version. (change it in Invoice Configuration->Address Format setting).
ARTIO Support Team
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Re: some Wrong shown things (tax, title, country) 12 years, 1 month ago #28608

  • LisaS
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  • Posts: 22
Hi there,

Thank you a lot, most things are fixed.
But the German Address label is nearly the same than the default "standard" one,
it just a bit better because title is over the name and not directly in front of it.
But it´t still city then zip, the default one in german should be zip then city.
like this its would be right:
79713 Bad Säckingen
but it´s still like this:
Bad Säckingen 79713

And did you forgot the "single price shown with tax" field or can I just not find it ?

Thanks for the new update and your hard interest in your costumers needs.

Kind regards
Lisa Seiler
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