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TOPIC: Error message update status and notify customer

Error message update status and notify customer 10 years, 10 months ago #47013

  • ptrouw
  • OFFLINE
  • Posts: 8
Hi,

When I update status to for instance Shipped, and Notify customer Enabled, I am getting an error: VM Invoice: Payment 26 not found.
Although it is sending me an email correctly.

Using 3.0.7
Screenshot:
nimbus.everhelper.me/client/notes/share/...EoSSlrEFuK0yDkKoAsL/
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Re: Error message update status and notify customer 10 years, 10 months ago #47014

  • ptrouw
  • OFFLINE
  • Posts: 8
The strange thing is there is no payment method with id 26.
If I open the order, it shows me the right payment method, os nothing wrong with that.
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Re: Error message update status and notify customer 10 years, 10 months ago #47020

  • mitk
Hello,

unfortunately this forum category doesn´t serve for questions like this. Please, send us a Support ticket, it can be found in your Artio user account -> left panel -> Support.
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