Menu Content

Support

> Forums, FAQs & Paid Support
Welcome, Guest
Username Password: Remember me

Profile for coppo82

  • OFFLINE
  • Time Zone: GMT +0:00
  • Local Time: 06:21
  • Posts: 11
  • Profile Views: 2692
  • Location: Unknown
  • Gender: Unknown
  • Birthdate: Unknown

Signature

Posts

Posts

emo
how can i change this sentence "We are attaching an invoice for your purchase" i need to write it in german language .

thanks
We are attaching an ...
Category: Customer Support
emo
ciao agostino , sono italiano e non parlo molto bene inglese , posso farti una domanda su vm invoice visto che lo stai usando anche tu ???

magari in skype cosi non disturbiamo con l'italiano in questo forum ??? il mio contatto skype è coppo82 ..mi faresti un grosso favore
VMInvoice with theme ...
Category: Customer Support
emo
virtuemart 2.0.8 C is my version



here the problem . the original price is 5 € (4,20 + tax 19% ) override 2 €

the final TAX that the system calculate 1,10 are right but it's 8,23 that it's wrong and 9,90

this are the summary of the base price with tax and without tax but for the client can you understand that it's bit complicate to understand also because in the website i show the price with tax 5 € and a " SLEEPER " customers never see this 4,20

i hope you can help me because the website it's finish and it can't start about this problem.

thansk
Many bugs as calcula ...
Category: Customer Support
emo
the second problem it's little bit complicate to exaplain but till now i'm just hurry and worry for the firt problem .

this evening i meet with my boss and he would like to see the right invoice.

can you please tell me what i should do or when you will add this featured ???

thanks.
Tax Calculation erro ...
Category: Customer Support
emo
hi , i bought the program but i found many many problems in the tax calculation and in the PDF tamplate.

i already call at the support , i write email and so on but no answer ,

kindly someone of support can listen an my problem ???

is it possible to speak in skype or i have to call again and spend other money of what i already spend ???

it's not possible to buy a software and PAY DIRECTLY and have thats bugs and nobady that answer at the support .

Please someone have to contact me back or kindly i will ask back my money and unistall your software.

the problem

EXAMPLE

i have a product that cost 5 € ( 4,20 + 19 % tax) but in the product details i type a OVERRIDE of 2 € and flag OVERWRITE FINAL PRICE as a promotional price

this is the INVOICE that your software generate when there is DISCOUNT


the right invoice should be so cosiderate the FINAL PRICE

quantity article name price per product tax rate total with tax
1 xxxxxxxxxxx 2 € 19% 2 €
2 xxxxxxxxxx 2 € 19 % 4 €
-------------------------------------------------------------------------------
SUMMARY 6 €

shipping with tax 4.90
summary net 9.15 ( 6 + 4.90 ) / 1.19
TAX 19 % 1.74 €
payment 0 €

TOTAL with tax 10.90 ( 6 + 4,90)

this is the right invoice where the clients can understand what they bought


it's also impossible that i'm the only one that have this problem

this invoice it's really a confusion for the customers that have to read it

and i reapeat i pay before and i think a little support for solve this problem must be done .

Thanks

Best Regards.
Many bugs as calcula ...
Category: Customer Support
emo
this is another problem in the invoice editing



Tax Calculation erro ...
Category: Customer Support
emo
and i change nowthing in the invoice , the discount price it's already in the product details
Tax Calculation erro ...
Category: Customer Support
emo
yes you are right

8,23 is the summe of the shipping price and the base product price without TAX but there in that case must be

the final price ( 2 € ) without tax + shipping without tax

where do you see 9,90 there must be 6,90

because for the customers this invoice it's really not clear and it seems that this 1,10 it's the TAX of 8,23 but it's not so , are the TAX of 5.79 ( 6.90 without 19 % )

IF THERE IS NO DISCOUNT it's all right , the problem born with discount .

i hope you can help me

Thanks

best regards.
Tax Calculation erro ...
Category: Customer Support
emo
look the image file for understand the problem

vminvoice without discount work very fine but this is the problem when i type a new price as discount .
Tax Calculation erro ...
Category: Customer Support
emo
Hi guys i have the follow problem

Product Base price with tax 5 € (4,20 + 19 %) new price overwrite the final price 2 €

shipping cost 4,90 € ( 4.12 + 19 % )

tax is 19%

in the invoice generated i have the follow display

product name 4.20 19 % 0.32€ - 3€ ( discount) 2 €

shipping 4.12 19 % 0.78 4.90


TOTAL 8.32 19% 1.10 9.90
discount 3

Total 6.90 €

now the problem is that THIS 1.10 € is the tax calculated with 2+4.90 not 4.20 + 4.12

why vminvoice don't take the final price 2 € ???? why it take 4,20 ????

8.32 + 1.10 = 9.32

8.32 it's wrong

total must be 1.68 ( 2 € without tax ) + 4.12 shipping cost then would be right 1.10

help please
Tax Calculation erro ...
Category: Customer Support
emo
Hi guys , how can i delete from my invoice the sentence :

This document was generated using ARTIO VM Invoice - VirtueMart PDF invoicing solution.
www.artio.net/virtuemart-tools/vm-invoice-generator

thanks
Invoice footer
Category: Customer Support
More
User Login Empty