Thanks! Could you perhaps suggest a workaround or something so that customers who bought downloadable products via phone/email can have an access to the downloadable product?

Thanks much!

I was able to download and install the VMInvoice, I only used your download info email as an example. When you buy something online, like a digital product for example, virtuemart will send you a download info email that contains your download link and download ID, right? My problem is when I create a new order using VMinvoice, the download email that contains the link and download ID is not being sent to the customer. I tried using the Virtuemart function that should resend the Download ID but it is still not sending.

Hope I explained it correctly. Thanks again.

I've also tried reenabling and resending the Download ID via the order details but it still won't send the download info. Thanks a lot.

Nope. The download info email that contains the download ID and link when you buy a downloadable product. VM invoice is not sending out the "Download-info" email when I try to make a new order.

Thanks!

Download Info email that contains these:

Hi!

I tried a new order using VM Invoice with downloadable product and it's not sending out the supposed "Download Info" email to the buyer.

Hope you guys could help. THanks!