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Profile for mediakit2010

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emo
This is a VERY BAD product, and support absolutely NULL.
Avoid it, do not waste time and money.

First and last time I order something to this "company".
After claim by email, they request that I pay more money to amend THEIR bugs, absolutely unacceptable, they are not a serious company but they cheat with this "product".

We have buy the CCVAOM module and work perfect to print invoices, with righ calculations and IVA.
Shippping IVA and to ...
Category: Customer Support
emo
Thanks janos2000, for your reply, but solution is not display prices with IVA included, we need that all prices are without iva and apply it to total of invoice.

We have find a solution, but require modify source code, we have do it, and now freight cost print without iva, and total iva include also freight cost iva. But obviously, ARTIO must solve it and provide a product that work properly THEY must amend bugs and provide source code that work, if finally we must to do THEIR work and modify sources by ourself, its not serious, ARTIO do not provide any support, their products fail a lot, calculations have many bugs and display wrong data, its really a DISASTER of product.

ONLY if you modify by yourself source code, will may do that work properly.


Modifications we have do in source code, to print IVA properly are following, edit invoicehtml.php and change this:

Replace this:
$shippingLine = str_replace($subtotalTag,InvoiceCurrencyDisplay::getFullValue($this->order->order_shipping + $this->order->order_shipping_tax, $this->currency),$shippingLine);

By this:
$shippingLine = str_replace($subtotalTag, InvoiceCurrencyDisplay::getFullValue($this->order->order_shipping, $this->currency, $this->showCurrency),$shippingLine);



Replace this:
$ruleLine = str_replace($subtotalTag,InvoiceCurrencyDisplay::getFullValue($rule->calc_amount, $ruleCurrency),$ruleLine);

By this:
$iva_productos = InvoiceCurrencyDisplay::getFullValue($rule->calc_amount);
$iva_transporte = $this->order->order_shipping_tax;
$total_iva = ($iva_productos + $iva_transporte) ." €";
$ruleLine = str_replace($subtotalTag,$total_iva,$ruleLine);


Attached capture screen of invoice, with our modifications, now IVA print correctly, detail line of freight cost do not include IVA, and IVA 21% total line include ALL the IVA (products + freight cost). We must yet translate some texts like "Total Net" to "Base Imponible", but now calculations are right, at least for payment system that do not include any special charge like Paypal, but for payment by Bank transfer or Western Union, calculations and print is now right.

If payment by Paypal, probably will need some more source code modifications to print IVA properly, we are working with it.
Shippping IVA and to ...
Category: Customer Support
emo
Somebody from ARTIO reply here to questions and solve bugs and problems, or this is a waste of time ???
I'm beginning to think ARTIO has little seriousness and do not resolve problems.

First and last time I buy something to ARTIO, bad product and NULL support.
Shippping IVA and to ...
Category: Customer Support
emo
We have config invoice, but freight cost and total IVA do not calculate correctly.
All our product prices are WITHOUT IVA, so IVA must calculate and apply to total invoice, also same with freight cost.

If we do so, then in totals do not print correctly freight cost and total IVA.
In line of freight cost, subtotal column display it with IVA, when really must apply it to TOTAL of invoice, not in detail.

And in total IVA tax, do not include the freight cost IVA.
WE have try to config template, but all total fields that we select, none display freight cost without IVA, and total IVA (products IVA tax + freight cost IVA tax)

Attached capture screen about it, the line where put 11 and 13.31 is the freight cost, but where put 13.31, really must to put 11, because of all prices must to be without IVA, and IVA must apply only to total of invoice. And in the line where put IVA 21%, only display IVA of products, but do not include IVA of freight cost, and its not correct.
Shippping IVA and to ...
Category: Customer Support
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