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Profile for sankhalainfo

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emo
Hello,

Kindly note that we are continuously using your extensions with various websites. We have come across a problem with some dynamic blocks.

For example, My Cart - Checkout Sidebar, Currency changer block, need to be executed dynamically.

Its clearly logical issue but is there any way we can fix this?

Regards,
Sankhala Info Solutions
Fix few issue with e ...
Category: Customer Support
emo
Hello,

we are able to fix both the sites to be cached.

However we have around 42K records including both the websites.

We have very high capacity dedicated server having 16GB RAM.

At the first when we have installed the extension, it is nearly crashing the server. After we tune the mysql it reduces a bit. However there are still problem when we want to browse URL tab. It simply crashes/hangs the mozilla/other browsers.

We are able to fix the issue with the loading of the mturbo home page by removing category and product tree from the tab.

Now, we are having 2 issues.

1. Can we only select root category and subcategory of the root category only to reduce the load? and if we would like to check whether all categories are selected or not, then we can simply expand the category to get the list of the subcategories those are selected as checked checkbox.

2. Is there any way to filter the pages by cached/not cache? we don't seem to find it as it is not stored in the database.

Pl. update us how can we over come on this.

Regards,
Sankhala Info Solutions
Few Issues with Full ...
Category: Customer Support
emo
Hello,

ad 1) Yes. Full version supports multiple websites.

Can you please send us a tutorial how can we configure m-turbo to websites running on same magento admin?

ad 3) You have to enter the download id. If you see your name the download id is ok, and you can upgrade to full version by pushing the orange button "Upgrade to full version" in the header. Don't forget refresh cache, please? If you would not work then probably your web server has no permission to write on disk. In this case contact us we send you package for manual upgrade.

Comment: This problem is solved. However When i open System -> M-turbo, it simply hangs the system. I might be thinking it is because of 5k pages generated to be cached. Now we are unable to cache the home page anymore. Each time it returns and show as not cached. Can you please help us to fix the problem?

We believe there is around 20K records/pages that needs to be cached per website, is M-turbo can tackle such a huge database?

Do you have any live chat support? Pl. update us. We have already purchased 3-4 times your extension, but this time i am running in trouble. Previous efforts run smoothly :(

Regards,
Sankhala Info Solutions
Few Issues with Full ...
Category: Customer Support
emo
Hello,

We have recently purchase M-Turbo extensions and following the issue we are facing.

1. Does M-turbo support multiple websites?

2. When trying to create cache for home page, it says "Downloading page fail. Page is too small or 404". I have set the The minimum size to decision, the page is alright (bytes): 10. Pl. update us how to fix it.

3. Even after entering download ID, it still shows following message.

Note: You are using
free version of M-Turbo.

Free version does not
cache product detail
pages, cms pages other than homepage and includes
footer information.

Pl. arrange to provide us your feedback at the earliest.

Regards,
Sankhala Info Solutions
Few Issues with Full ...
Category: Customer Support
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