Menu Content

Support

> Forums, FAQs & Paid Support
Support forum for customers who have purchased this product with priority support pack. Archive only, no new post can be added.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.
  • Page:
  • 1

TOPIC: [SOLVED] Images not selectable after upload

[SOLVED] Images not selectable after upload 15 years, 4 months ago #21505

  • pasko
  • OFFLINE
  • Posts: 15
I have following issue:
I will upload a image for Gallery or Main Image into "Objects". The Upload works, but i can't select the image. Into my FTP Program, i see the Uploaded image.

Did everyone the same issue?
Last Edit: 15 years, 4 months ago by jitr.
The topic has been locked.

Re: Images not selectable after upload 15 years, 4 months ago #21521

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1430
Hi, when you click on image give it red border?
ARTIO Support Team
The topic has been locked.

Re: Images not selectable after upload 15 years, 4 months ago #21535

  • pasko
  • OFFLINE
  • Posts: 15
Hi,

sorry but i don't see the uploaded image in the Upload Manager. Also i can't select it.
The topic has been locked.

Re: Images not selectable after upload 15 years, 4 months ago #21558

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1430
What type are your images (png,jpg ...)?
ARTIO Support Team
The topic has been locked.

Re: Images not selectable after upload 15 years, 4 months ago #21559

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1430
Image browser generates thumbs which are saved in cache folder. Try controll if cache folder is writable.
ARTIO Support Team
The topic has been locked.

Re: Images not selectable after upload 15 years, 4 months ago #21565

  • pasko
  • OFFLINE
  • Posts: 15
Thanks. The cache folder wasn't writable.
The topic has been locked.
  • Page:
  • 1
ARTIO Forums
Archive
Book it!
Priority Support
User Login Empty
Copyright © 2026 ARTIO