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Download ID not valid
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Universal booking and reservations component for Joomla!.

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TOPIC: Download ID not valid

Re: Download ID not valid 6 years, 4 months ago #43521

I have no TEST site, only one as www.jehol-77.com hosted by my own serveur.

Also by reading once again you web site, there is explaination which makes the difference between URL and IP adresse.
In my understanding, if i make a mistake by placing www.jehol-77.com instead of 78.221.244.45/joomla/ it is because your maket place is not clear enough.

So, can't you send me a new Dowload ID free of charge.?

Or do you recommend me to ask for refound and to purchase a new one.?

Rgds

Fred
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Re: Download ID not valid 6 years, 4 months ago #43525

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
I think that you should not use domain name and IP address together. Why do you do it?
ARTIO Support Team
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Re: Download ID not valid 6 years, 4 months ago #43527

I did it just because when I redirect my URL adress to my server, the IP adress is shwon.
So, please send me a new valid Download ID.

Thanks
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Re: Download ID not valid 6 years, 4 months ago #43562

Hi Artio,

Can you send me a valid dowload ID.?

Many thanks.

Rgsd

Fred
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Re: Download ID not valid 6 years, 4 months ago #43565

  • vebi
  • OFFLINE
  • Posts: 444
Hello,

you do not need a new download ID, you have to just make a registration change by using www.artio.net/e-shop/support-services/pr...-registration-change
ARTIO Support Team
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Re: Download ID not valid 6 years, 4 months ago #43566

Hi Vebi,
Noted, but I have to pay.
isn't it.?
Also I'm not responsible for the mistake of URL as your product desciprion doen't explain clearly:
"we have to register this or that".
Asking for 2.9 euro for a lack of info from your web site is not fair.
this is why I ask for a free of charge new download ID.
If you can offer, Better for me to claim for refound via paypal and later on puchasing a new download ID.
This is not the situation.
Don't you think.?
So better to send me a new Download ID.
OK.?
Rgds
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