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Email notification reservation don't work
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Universal booking and reservations component for Joomla!.

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TOPIC: Email notification reservation don't work

Re: Email notification reservation don't work 12 years, 1 month ago #28862

I install release 1.3.9 but I have same problem. Can you give me a template notification reservation that work good? For example, the first template when you install.

Thanks for you help
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Re: Email notification reservation don't work 12 years, 1 month ago #28871

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
Hello, there is default. I hope it will help you.

Dear Customer,

your Reservation was successfully saved.

{OBJECTS}
Object: {OBJECT TITLE}
Reservation Date: {DATE}
Quantity: {QUANTITY}
Price: {PRICE}
Deposit: {DEPOSIT}
{SUPPLEMENTS}
{/OBJECTS}
Full Price: {FULLPRICE}
Full Deposit: {FULLDEPOSIT}

Customer: {CUSTOMER}
Address: {ADDRESS}
Company: {COMPANY}
E-mail: {EMAIL}
Telephone: {TELEPHONE}
Fax: {FAX}

Best regards.

This E-mail was generated automatically.
ARTIO Support Team
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Re: Email notification reservation don't work 12 years, 1 month ago #28890

Hi, I change for default template and this is the results:


Dear Customer,

your Reservation was successfully saved.

{OBJECTS}

Object: {OBJECT TITLE}

Reservation Date: {DATE}

Quantity: {QUANTITY}

Price: {PRICE}

Deposit: {DEPOSIT}

{SUPPLEMENTS}

{/OBJECTS}

Full Price: 15 Eur

Full Deposit: 15 Eur



Customer: A. Navarro

Address: Pueblo, calle...

E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Telephone: 666555444


It's some estrange because it doesn't work only part of the OBJECT. It could be something "html editor" Could you pass me email html version?

Do you have any idea?

Thanks for you help.
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Re: Email notification reservation don't work 12 years, 1 month ago #28892

If I will erase component and after I install it renew¿? Do you think that worked?
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Re: Email notification reservation don't work 12 years, 1 month ago #28893

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
Hello, could you give me access to your back-end? I will investigate it. You can send it on This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
ARTIO Support Team
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Re: Email notification reservation don't work 12 years, 1 month ago #28894

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
Hello, I hope I found the problem.

Please upload attached file (unpacked) into this destination:

administrator/components/com_booking/controllers/reservation.php

and test it again.


File Attachment:

File Name: reservation.zip
File Size: 7 KB
ARTIO Support Team
Last Edit: 12 years, 1 month ago by jitr.
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