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Problems with Thumbnail image in list and tax rate
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Universal booking and reservations component for Joomla!.

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TOPIC: Problems with Thumbnail image in list and tax rate

Problems with Thumbnail image in list and tax rate 11 years, 2 months ago #41230

Hi

I have been using Book-it! paid for my little operation since january 2012 and for me it's a great software.

Now in the process of upgrading my site to joomla 3 (from joomla 2.5) I bought the new version Book it! 2.
I have encountered 2 problems so far, and was wandering if more have this problem than me.
(Joomla 3.1.5, fresh install with Protostar Joomla default template, on a new sub-domain in the old web. The hosting service is a dedicated local hosting company, not the same as in my old posts)

First, the Thumbnail image for the "Item list" will not show even though "Show Item Thumbnail" in configuration is turned to "Yes". The image will show in detail view.

Second; the Tax entry in the configuration options is corrupt. On the Prices page here is no tax entry visible and when clicking the "New" tax button, the Global Configuration page for the site will pop up.

Kind regards

[attachment:2]Picture 14.png[/attachment]


Picture14.png
Last Edit: 11 years, 2 months ago by aegirjens. Reason: Update info.
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Re: Problems with Thumbnail image in list and tax rate 11 years, 2 months ago #41258

Dear Artio

I would like a responce to this post.

I have tried a new dowload of the component, and installation on different domains hosted by different hosting companies.

On one of these tests, where I was using an Artisteer generated template, the pictures would show in the bookable items list, but in non of the other where I was just using the Joomla default templates.

But the main issue for me is the tax or vat.

In none of the tests would I get a possibility to get or add tax.
When I would hit the hit the new tax rate button I was always referred to mysite.com/administrator/index.php?option=com_config, which is the global configuration page for the joomla site.

When I bought the new book-it!2 component I listed "mysite.com" as the site URL.
But I have to use a sub-domain ("book.mysite.com") of my site to work on the new booking section so I don't have to take my site down while I work on this. My site is fully working site (Joomla 2.5) with Book it!, but I am upgrading to joomla 3 and changing my site.

So I am working on the new book-it!2 on the sub-domain, and when it's ready I will just change the referral in the site menu to this new section.

Now I don't know if the fact that I listed "www.mysite.is" as the Site URL but not "www.book.mysite.is", when buying your component has anything to do with this, but I would really love to have your thoughts on the subject.

If this is a limitation in the component at the moment which you are working on, it would be good to know when there is an update.

Do I get the newest update when ever I do a new download from your site within my timelimit or do just always get the same old file ie. 2.2.0. ?
The reason why I'm asking, is the update didn't work even if I did send the ID in the registration. I just get the attaced message. But I can see that there is a new update 2.2.1. I was hoping that it would fix my problem.


Picture1.png



Kind regards
Last Edit: 11 years, 2 months ago by aegirjens. Reason: fixing error in spelling
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Re: Problems with Thumbnail image in list and tax rate 11 years, 1 month ago #41301

  • fewo
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  • Posts: 3
Hi Support,

any news for that issue? I'm facing the same problem. I cannot add taxes in global settings. When i click on the new-button i will be redirect to the global joomla configuration page. I'm running BookIt 2 2.2.1 on Joomal 3.1.5.

Is there any workaound to add taxes in the database?

regards
Thomas
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Re: Problems with Thumbnail image in list and tax rate 11 years, 1 month ago #41312

  • maju
  • OFFLINE
  • Posts: 1107
Hello,

Main problem (2.) - Version 2.2.1 doesn't contain fix for this issue yet. We will repair this problem in version 2.2.2. It would be released this friday.

Secondary problem (1.) - Thumbnail in itemlist. I see problem on backend in Google Chrome. Can you be more specific, where exactly

There are two ways how to update your component. If you have version 2.2.0, you should be able to set Download ID in component configuration. If it doesn't work, you can still download version from Download Area. Just fill there your download id, and it will automatically download the newest version of the component.

We will try to check online update functionality if there is any problem.
ARTIO Support Team
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Re: Problems with Thumbnail image in list and tax rate 11 years, 1 month ago #41510

  • fewo
  • OFFLINE
  • Posts: 3
Hi maju,

i installed the latest version 2.2.2. and i'm able now to add tax rates.

Great work

regards
Thomas
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