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Availability Calendar not showing all available it
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TOPIC: Availability Calendar not showing all available it

Availability Calendar not showing all available it 5 years, 4 months ago #44049

Hi,
I developed a website some months ago and the Availability Calendar is now not showing items that should be available.
This was working fine, but as her system now has multiple bookings in each month the Availability Calendar does not show the items at all. No changes have been made to the back end of the system. This is a Joomla 2.5.14 site. I did a admin check-in of the tables associated with Artio booking but this did not fix the problem. The main calendars for each items do show dates that are available and dates that are already booked, the problem only occurs when the Availability Search is used.
URL to the booking section:
rvingwithease.com/index.php/rentals1/book-it
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Re: Availability Calendar not showing all available it 5 years, 4 months ago #44070

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
Hello, maybe availability date of items or prices is expired. Please open bookable item in admin and control options "Start Publishing" and "Finish Publishing". On tab "Prices" control option "Date Range" as well.
ARTIO Support Team
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Re: Availability Calendar not showing all available it 5 years, 4 months ago #44077

Hi jitr,
The publishing dates are set to be open ended. No end date is set. Prices are set for all items as shown in the screen shot. The items show as available on the main calendars for each item, but are not showing when the Availability Search is used.
Screens:
awesomescreenshot.com/0052oyuza2

awesomescreenshot.com/0152oyvobc
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Re: Availability Calendar not showing all available it 5 years, 4 months ago #44088

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
Hello, please check configuration of menu item RENTALS/Book It! which opens the page rvingwithease.com/index.php/rentals1/book-it. Is there set some parent bookable item in options? Maybe parent is unpublished or has no children. If I try to open rvingwithease.com/index.php/rentals1/book-it/objects then page shows parent item "Available Trailers".
ARTIO Support Team
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