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Cache problem
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TOPIC: Cache problem

Cache problem 5 years, 8 months ago #41902

When I am using the system from the front end, I always have to clear my cache to get the booking calendar to show the select boxes for each date. It will work the first time but if I cancel the booking and then go back the select dates boxes on the calendar disappear until I clear my browser cache. Is there a setting to fix this? Most customers would not know to do this and would be unable to book as a result.
Thanks.
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Re: Cache problem 5 years, 8 months ago #41911

When I book an item as a test for a date range, the item does not show up in the availability search at all even for dates that are still available.
URL to booking page
173.236.28.2/~captaina/rvingwithease.com/index.php/rentals1

I need an answer quickly as this system is supposed to be live on the 5th of Dec.

I believe I still have priority support as I paid extra for a year of support.
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Re: Cache problem 5 years, 8 months ago #42056

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
Hello, do you use Joomla caching? Joomla caches whole page. Booking system where changes are still should be not under cache.
ARTIO Support Team
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Re: Cache problem 5 years, 8 months ago #42068

I turned off caching for the site. I'm not even sure if it's a caching problem except clearing the browser cache resets the booking system and then the calendar dates are selectable again.

What is happening is when the Availability search is used the calendars are fine, dates are selectable and able to book, but if a customer wants to book again and uses the Save and Continue option and goes back to book again the calendar dates are no longer selectable, no boxes show up in the calendars. The customer would then have to clear the browser cache to make the dates selectable again.

Also, a different problem, I have the tax set to 12%. It calculates wrong. The calculation comes out to 10.7 percent.
What would cause this to happen?
Maybe I need Artio to go in and look at these problems because the client is getting angry and this site is supposed to go live on the 15th.
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Re: Cache problem 5 years, 8 months ago #42087

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
Hello, give us your URL. We will check it.
ARTIO Support Team
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Re: Cache problem 5 years, 8 months ago #42092

173.236.28.2/~captaina/rvingwithease.com/index.php/rentals1/book-it
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