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Calculation issues
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TOPIC: Calculation issues

Calculation issues 11 years, 6 months ago #33206

Good Morning,

I'm having a few issues with the software I've purchased. Hopefully they are just oversights on my part.

1: tax calculation is incorrect. I don't know where the sum is coming from. I have 13 % as my tax rate and the calculation is always less.
2: Price total should include price and tax on reservation page. right now it says total due and it doesn't include the tax.
3: Credit Card module. When I make the reservation, and get to the screen to enter my credit card, I have two options. Pay full price or Pay price deposit. The "Pay full price" option calculates the item price and the deposit and no tax. This is very wrong! for example. if the item is $100 and has a deposit required of $50 and a tax rate of 20%, right now the "Pay full Price" option is saying you owe $150 (item price + deposit price). It should say $120 (item price + tax=total)

Can you please tell me how to correct these errors?

Thanks
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Re: Calculation issues 11 years, 6 months ago #33246

  • maju
  • OFFLINE
  • Posts: 1107
Hello,

Thank you for your post.

Booking works in a different way. I give an example. Item costs $75. Tax rate is set on 20%. Then item price without tax is $62.5 and tax is $12.5. If you set price $75 then it means price with tax (for our example 120%).
Point 3. is problematic. There are bugs in some payment methods but not in Credit Card. Deposit is here something like refundable deposit. We don't count with tax on it. So $150 is price with tax + deposit. But I consulted it with my managers and we agree, that this is not logical and we will think about it more and try to make some possible settings for Booking in next releases or new version of component.
ARTIO Support Team
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