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You reached your license ticket limit.
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TOPIC: You reached your license ticket limit.

You reached your license ticket limit. 12 years, 8 months ago #25425

Hi,

I bought the license E2 and testing now the system.
I deleted all tickets I created and want to add an new ticket.
But the system says: You reached your license ticket limit.

The cache of Joomla is empty.
What can I do to test the system?
PLease help,

kind regards,
Jens
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Re: You reached your license ticket limit. 12 years, 8 months ago #25458

  • pedu
  • OFFLINE
  • Posts: 177
Hello,

Try to look into the VMeTicket settings at the option: "Product Type". If there are more options,switch it to "VMeTicket' and try to create the ticket again.
ARTIO Support Team
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Re: You reached your license ticket limit. 12 years, 8 months ago #25463

Setting is set to "VMeTicket" and was already.
Still the same problem:

You reached your license ticket limit.

Other ideas?
The topic has been locked.

Re: You reached your license ticket limit. 12 years, 8 months ago #25464

  • pedu
  • OFFLINE
  • Posts: 177
You can try to check the VM administration -> products -> Product Type List. There are all ticket types and the number of the tickets of the type. You can manage it here, if there are some other tickets of "VMeTicket" type.
You can also save the VmeTicket settings again to ensure, that the settings are really saved correctly.

I have one more question. Where did you delete the tickets. In VMeTicket or VirtueMart? Deleting via VM isn't recommended, not all stored values should be deleted.
ARTIO Support Team
The topic has been locked.

Re: You reached your license ticket limit. 12 years, 8 months ago #25465

OK, I think i delete my Joomla-File and install a fresh one.
Should be the easyiest way.

Kind regads,
Jens
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Re: You reached your license ticket limit. 12 years, 8 months ago #25468

Now it#s working!

Thx
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