Menu Content

Support

> Forums, FAQs & Paid Support
Welcome, Guest
Username Password: Remember me

Can't create more than 3 folder+files
(1 viewing) (1) Guest
Document management system (DMS) component for Joomla!

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.

TOPIC: Can't create more than 3 folder+files

Can't create more than 3 folder+files 11 years, 12 months ago #29694

Hello,

I bought JoomDoc 3.3.1 Enterprise a few days ago - I use Joomla 1.7.3.
I can't create more than 2 folder and one file neither at the backend nor frontend.

Is there any setting I can change?
And I tried to import DocMan-Files but that didn't work either. It said Lines from the databse were imported but no file showed.

Thank you for a fast answer
Claudia
The topic has been locked.

Re: Can't create more than 3 folder+files 11 years, 12 months ago #29695

p.s. PHP version is 5.3.3-7+squeeze3
The topic has been locked.

Re: Can't create more than 3 folder+files 11 years, 12 months ago #29722

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
Hello

Control if in server error log is some error message provided by com_joomdoc.
Control if there are some restrictions for file-system in server settings.
You can send me Joomla root access and FTP on This e-mail address is being protected from spambots. You need JavaScript enabled to view it and I will investigate it.
ARTIO Support Team
The topic has been locked.

Re: Can't create more than 3 folder+files 11 years, 12 months ago #29736

Hello,

no error messages, file-system has no restrictions ...

just an idea: When I click on "Upgrade" it says "Download ID nos set". Could it be that JoomDoc doesn't realize it's the Enterprise-Version? The Control Panel says "Version 3.3.1 Enterprise" but I tried the free version before.

I deinstalled JoomDoc and reinstalled it but still the same problem.
Thank you for your help
Claudia
The topic has been locked.

Re: Can't create more than 3 folder+files 11 years, 12 months ago #29737

Here is a Screenshot of how the Backend looks like:
screenshot.jpg
Last Edit: 11 years, 12 months ago by c.krug.
The topic has been locked.

Re: Can't create more than 3 folder+files 11 years, 11 months ago #29818

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
Hello, I already wrote you e-mail. If I switch off tree explorer it works. I will investigate why with tree explorer documents table is missing.
ARTIO Support Team
The topic has been locked.
User Login Empty