Menu Content

Support

> Forums, FAQs & Paid Support
Welcome, Guest
Username Password: Remember me

Jomsocial My Profile links are not working
(1 viewing) (1) Guest
Support forum for customers who have purchased paid JoomSEF extension. Archive only, no new post can be added.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.
  • Page:
  • 1

TOPIC: Jomsocial My Profile links are not working

Jomsocial My Profile links are not working 11 years, 4 months ago #34486

I have installed Joomsef 3 component with Jomsocial (2.1.16) extension.After installation I found 2 problems.

1)when I checked the front end jomsocial link it showed me blank page first time and when I tried refreshing page 2 to 3 times then it starts loading.I found this problem with other jomsocial pages and with other extensions (k2 and moset tree) as well. any idea?

2) After login when i checked the profile links(e.g my profile , photos , videos etc) it shows profile navaigation links with blank page.

I checked all the configuration and everything seems fine.I also re installed the component and extension but same result.Does anyone know what could be the problem? or any solution?

site is based on joomla 1.5 platform and previously configured with sh404sef component. can this be a problem?

Thanks in advance.
The topic has been locked.

Re: Jomsocial My Profile links are not working 11 years, 4 months ago #34517

  • dajo
  • OFFLINE
  • Posts: 5069
Hi,
Previous installation of sh404sef should not be a problem.
Blank page usually means some PHP error. Please check your server's errors log file or enable error reporting on your website and post the error reported.
ARTIO Support Team
The topic has been locked.

Re: Jomsocial My Profile links are not working 11 years, 3 months ago #35225

Thanks dajo.It really helped.

Problem was with the router file of one of the extension which created errors. I found the errors when I enabled error reporting.And fixing errors and then cleaning cache solved the problem.

Thanks a lot.
The topic has been locked.
  • Page:
  • 1
User Login Empty