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VM2 products details
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TOPIC: VM2 products details

VM2 products details 11 years, 6 months ago #34976

I have JoomSEF 4.2.9 with VM ext 3.0.8, VM2.0.14, on Joomla 2.5.8

Some of our products have 0 in stock. We have configured VM to "Displays 'Notify Me' instead of 'Add To Cart' button" so that the users can still see the product but cannot order it.

With the VM ext JoomSEF enabled the users will not see the product details. Instead they get a page where they can insert an email address to get notified when the product is in stock again. With the JoomSEF VM ext on "Don't SEF" the product details are shown as they should.

I had this problem a few days ago, but noticed there was an upgrade from VM ext 3.0.7 to 3.0.8, installed it, and everything seemed fine. Until today.

Is there some config I can do to fix this?
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Re: VM2 products details 11 years, 6 months ago #35013

  • dajo
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  • Posts: 5069
Hi,

Check what's the URL displayed in the address bar of your browser when wrong page is being displayed. Then find that URL in JoomSEF's URLs Manager and check if there are any duplicates stored for it. Please post some examples of the SEF URL and corresponding Real non-SEF URL.
ARTIO Support Team
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Re: VM2 products details 11 years, 6 months ago #35027

The problem is with all products with 0 in stock.

There was just an upgrade to VM Ext 3.0.9 and everything seemed fine with all products but one, until I did an URL Update and we're back to the same problem again, but I get this error msg on one product:
Notice: Undefined property: stdClass::$origurl in /home/alpakk2/www/components/com_sef/sef.ext.php on line 214
This product throws an 404 now.

If I add some stock to the "problem products" they display just fine.

The URLs are what they should be, such as for the product "Cherry Beetles":
SEF URL: www.alpakka.org/alpakkabutikken/hundegensere/cherry-beetles
Non-SEF URL: index.php?option=com_virtuemart&layout=notify&view=productdetails&virtuemart_category_id=20&virtuemart_product_id=178&Itemid=53

For Cherry Beetles there are 3 entries in "Manage SEF URLs", all of which are enabled:
alpakkabutikken/hundegensere/cherry-beetles index.php?option=com_virtuemart&layout=notify&view=productdetails&virtuemart_category_id=20&virtuemart_product_id=178&Itemid=53
alpakkabutikken/hundegensere/cherry-beetles index.php?option=com_virtuemart&view=productdetails&virtuemart_category_id=20&virtuemart_product_id=178&Itemid=53
alpakkabutikken/katt-og-hundegenser/cherry-beetles index.php?option=com_virtuemart&view=productdetails&virtuemart_category_id=20&virtuemart_manufacturer_id=2&virtuemart_product_id=178

All point to the correct category- and product ID.
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Re: VM2 products details 11 years, 6 months ago #35041

  • dajo
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  • Posts: 5069
It seems that the problem could be caused by the layout=notify in the first URL. We've fixed handling of the layout variable and released a new version, so please update VM extension to 3.0.10 and update VirtueMart's URLs that contain layout variable.
ARTIO Support Team
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Re: VM2 products details 11 years, 6 months ago #35117

I have changed the stock of a few products to 0 again, and it seems to work fine after the upgrade to 3.0.10. I'll let you know if it doesn't after testing some more.

Thanks.
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