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Upgrade of JoomSEF3.zip failes :: Download ID not
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TOPIC: Upgrade of JoomSEF3.zip failes :: Download ID not

Upgrade of JoomSEF3.zip failes :: Download ID not 14 years, 1 month ago #11468

  • rhand
  • OFFLINE
  • Posts: 42
When I try to upgrade JoomSEF to the latest version I get

* Provided Download ID is not valid for the requested file: com_joomsef3.zip. Please, make sure you are using valid Download ID for this product.


I do have an ID, entered it in Joomla! under JoomSEF registration field online and I did pay for my JoomSEF and I have the right for upgrades for several more months. So why this error and how do I solve this?
Last Edit: 14 years, 1 month ago by rhand.
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Re:Upgrade of JoomSEF3.zip failes :: Download ID not 14 years, 1 month ago #11471

Hello, I have the same problem, what happen?, also to upgrade extension comes the same error message....

What can I do?

Regards
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Re:Upgrade of JoomSEF3.zip failes :: Download ID not 14 years, 1 month ago #11473

  • jaku
Hello,
please, send your Download ID you have filled in the registration fields + Order ID to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
We will check that.
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Re:Upgrade of JoomSEF3.zip failes :: Download ID not 14 years, 1 month ago #11523

  • rhand
  • OFFLINE
  • Posts: 42
Well, I apparently entered an extension ID instead of the JoomSEF ID. I added the JoomSEF Download ID. Then it did work... until I got this error:


* Unable to save installation file in temp directory.



That cannot be /tmp as it has CHMOD 777 and is writable by all. So what temp directory are we talking here?
Last Edit: 14 years, 1 month ago by rhand.
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Re:Upgrade of JoomSEF3.zip failes :: Download ID not 14 years, 1 month ago #11524

  • rhand
  • OFFLINE
  • Posts: 42
Well found out the path to tmp was wrong. Changed it, but then I got this error:
* JFolder::create: Path not in open_basedir paths
* Unable to create destination
Last Edit: 14 years, 1 month ago by rhand.
The topic has been locked.

Re:Upgrade of JoomSEF3.zip failes :: Download ID not 14 years, 1 month ago #11566

  • jaku
This seems to be security restriction of your server - the open_basedir restrict accessing files outside the specified directory.
Check with the server amdinistration for details.
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