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Causing Error with RSForm
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TOPIC: Causing Error with RSForm

Causing Error with RSForm 5 years, 11 months ago #41657

When a RSForm is completed on www.bascom.com a blank screen or HTTP 500 error occurs. Below is the message from the support team at my host site.

So far, after a few tests, I had noticed that the form works if SEF settings are turned off in the Global Configuration.

You can contact the developer of the extension with the following log warning and let us know his feedback :

mod_fcgid: stderr: PHP Fatal error: Class 'JParameter' not found in /mnt/data/vhosts/casite-471231.cloudaccess.net/httpdocs/components/com_sef/sef_ext/com_rsform.php on line 42, referer: bascom.com/home/contact-us/general-information-request
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Re: Causing Error with RSForm 5 years, 11 months ago #41658

  • dajo
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  • Posts: 5070
Hi,

What version of our RSForm extension for JoomSEF do you use? You can find out on the Manage Extensions page in JoomSEF.
Please also provide your versions of Joomla and JoomSEF.
ARTIO Support Team
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Re: Causing Error with RSForm 5 years, 11 months ago #41661

I am using version 4.5.1 of JoomSEF and I was using 3.0.0 of the RSForms extension. I am using Joomla 3.1.1.

When I uninstalled the extension things worked.
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Re: Causing Error with RSForm 5 years, 11 months ago #41662

  • dajo
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  • Posts: 5070
Hi,
The problem you described was already fixed in version 3.0.2 of our RSForms extension so you should just update to the latest version.
ARTIO Support Team
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Re: Causing Error with RSForm 5 years, 11 months ago #41663

Thank you. If I am using forms to collect data does the extension help?
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Re: Causing Error with RSForm 5 years, 11 months ago #41672

  • dajo
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  • Posts: 5070
Our extension creates SEF URLs to your forms with the forms titles. I don't know if that's helpful for your application, maybe the default Joomla router or JoomSEF's basic rewriting would be sufficient for you.
ARTIO Support Team
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