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Problem Joomseff Google Analytics account settings
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TOPIC: Problem Joomseff Google Analytics account settings

Problem Joomseff Google Analytics account settings 5 years, 4 months ago #42995

Hello

We have a Google Analytics account settings configured with a email account, web id, api google and password... all configured correctly and dont working

Please, we need help

Thanks

Pedrer
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Re: Problem Joomseff Google Analytics account settings 5 years, 4 months ago #43011

  • dajo
  • OFFLINE
  • Posts: 5070
Hello Pedrer,

Please specify what version of Joomla and JoomSEF do you use and what exactly doesn't work for you. Is there no Google Analytics tracking JavaScript included in your website? Or the Statistics page in JoomSEF doesn't show any data?
ARTIO Support Team
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Re: Problem Joomseff Google Analytics account settings 5 years, 4 months ago #43012

Thanks Dajo,

We have joomla 2.5 and Joonsef 4.5.1 ...an d the problem that we have is that the Statistics page in JoomSEF doesn't show any data .... like the picture
Captura.PNG



thanks

pedrer
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Re: Problem Joomseff Google Analytics account settings 5 years, 4 months ago #43034

  • dajo
  • OFFLINE
  • Posts: 5070
Hello Pedrer,

The problem is usually caused by your server being restricted to connect to google analytics and download the data.
Please check with your server hosting mainly that:
- cURL library is installed OR OpenSSL extension for PHP is installed
- fsockopen PHP function is allowed
- a firewall doesn't block connection to google analytics server

There may also be some other security settings on your server set up that could prevent JoomSEF from connecting to Google Analytics. Please check with your server hosting.
ARTIO Support Team
The topic has been locked.

Re: Problem Joomseff Google Analytics account settings 5 years, 4 months ago #43080

DAjo... what excactly i need check, my hosting is bluehost...

thanks
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Re: Problem Joomseff Google Analytics account settings 5 years, 4 months ago #43087

  • dajo
  • OFFLINE
  • Posts: 5070
Hello Pedrer,

Please check whether cURL or OpenSSL PHP extensions are installed, whether fsockopen PHP function is allowed and whether there are no other security restrictions that would prevent your server from connecting to Google Analytics server.
ARTIO Support Team
The topic has been locked.
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