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TOPIC: 403 Forbidden

403 Forbidden 7 years, 4 months ago #39833

Google has penalized our site due to a 403 error from mturbo.

Can you please advise on how to correct this?

See the attachment for error

Thank you
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Re: Panda Penalty & Mturbo 403 Error 7 years, 4 months ago #39836

  • jich
  • OFFLINE
  • Posts: 254
Hello Tulippack,

There is no attachment, however try to check that there is file .htaccess in directory "var/turbocache" (or directory which you set).

The .htaccess file should be generated during the "Building .htaccess" (this should be done immediately after the installation). If there is not .htaccess, you can create it. This file should look like this:

Order deny,allow
Allow from all


Let us know when this helps you, please.
ARTIO Support Team
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Re: Panda Penalty & Mturbo 403 Error 7 years, 4 months ago #39850

Thank you for your prompt response.

This has corrected the problem.

Now I must pray google puts me back up in the organic listings. We have completely dropped off all organic search because of the 403 error
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