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Couldn't active SMS Service
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SMS gateway that is integrated in ARTIO products or available through API.
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TOPIC: Couldn't active SMS Service

Couldn't active SMS Service 1 year, 5 months ago #80836

Please help me,
I don't know how to active SMS Service.

I have bought SMS Credit with 0.99 Euro. I did it twice, and I had two invoices.
But I coud not active SMS Service as your introdutions.

Please show me how to do it.

Thank you.

Re: Couldn't active SMS Service 1 year, 5 months ago #80841

  • ange
  • OFFLINE
  • Posts: 23
Dear vunh27,

we appreciate you contacting us.

I can assure you that we will verify the problem.
ARTIO Support Team

Re: Couldn't active SMS Service 1 year, 5 months ago #80852

Now, when I click SMS Dashboard, I'm notified as below:

=========================
Messages

SMS Credit exhausted, you need to charge it to be able to use the SMS Services.

=========================
SERVICE STATUS

Current Credit:
0.00

Estimated Credit Exhaustion in:
no data for computation

Service is:
STOPPED - low credit
Low Credit Warning: Off
=========================

Although, I paid 0.99x2 euro for two invoices and I not yet use this service, as below:

=========================
ORDERS & INVOICES:

29. September 2021 00048306 CONFIRMED € 0.99

29. September 2021 00048303 CONFIRMED € 0.99

==============================

I've attached 3 photos for this.
Please help me.

Thank you.

Re: Couldn't active SMS Service 1 year, 5 months ago #80854

  • ange
  • OFFLINE
  • Posts: 23
Hello,

I hope everything should be fine now.
ARTIO Support Team

Re: Couldn't active SMS Service 1 year, 5 months ago #80857

Thank you for your supporting.
I've seen the right service status in my account on your website.

I'm going to try your sms services.

Thank you so much.

Re: Couldn't active SMS Service 1 week, 5 days ago #83622

I can give you some general information on how to activate the SMS service.

First, ensure that you have installed ARTIO VM SMS on your website and have configured it correctly.

Next, log in to your ARTIO VM SMS account and navigate to the "Credit" or "Billing" section of the website. You should see the amount of credit you have purchased.

To activate the SMS service, you may need to select a plan or package that suits your needs. Check the website or documentation to see what options are available.

Once you have selected a plan, you should be able to activate the SMS service by clicking on a button or link that says something like "Activate SMS Service" or "Enable SMS Service."

Follow the prompts to complete the activation process. You may need to provide additional information or verify your account.

If you continue to experience issues with activating the SMS service, I recommend reaching out to ARTIO VM SMS's customer support for further assistance. They will be able to provide you with more specific information and help you troubleshoot any issues you are experiencing.
Last Edit: 1 week, 5 days ago by ange.
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