Dear support,

i bought your module, but i don't know how it works. I don't see manual in downloadable zip files. I installed this module, the licence status is ok. How to change this the price at the checkout with new user, guest and the registrated user. What is the best practice for settings in magento tax system etc.

thank you

Dear hannaco,

You can read instructions about configuration on product page on Magento Connect site (www.magentocommerce.com/magento-connect/vat-checker-5611.html).

Module VAT Checker validates VAT inserted by user, no more. It doesn't affect on tax settings of your Magento. For more information about configuration of tax see official site of Magento (for example here www.magentocommerce.com/knowledge-base/e...d-how-do-i-use-them/ or here www.magentocommerce.com/knowledge-base/e...r-product-tax-rules/)

Dear jich,

before i buy your vat module i read all recommended pages and the support is answered my important question: The support said, this module not only checker, this module can changing the product price based on appropriate VAT number. This module can't this officially?

Please pay you back my money.

thanks

Hello Hannaco,

Could you tell me who and where say you that our VATChecker change price? Make sure that is there speaking about another module?

yes, that is correct.


Tibor Gede píše v Pá 06. 07. 2012 v 13:09 +0000:
> Dear Support,
>
> I would like to buy your product, when is the best chose for me. This
> module change the product price, when the eu vat number is correct?
> (so remove tax from product price and the customer with correct eu vat
> number only pay the exluding price? and the vat number is wrong, the
> customer paid a full (included tax) high price?
>
> thank you
> --
> Köszönettel:
>
> Hannaco Kft.
> üzenetrögzítő:

--
With kind regards,
ARTIO Support Team


www.artio.net
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

MĂ­rovĂĄ 98/18
70900, Ostrava - VĂ­tkovice
Czech Republic
+420 552 301 235
+420 603 784 732

please pay you back my money!

I attached the full e-mail.

thank you.


Delivered-To: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Received: by 10.76.120.174 with SMTP id ld14csp227583oab;
Sun, 8 Jul 2012 16:28:45 -0700 (PDT)
Received: by 10.112.23.200 with SMTP id o8mr17837451lbf.9.1341790124689;
Sun, 08 Jul 2012 16:28:44 -0700 (PDT)
Return-Path: < This e-mail address is being protected from spambots. You need JavaScript enabled to view it >
Received: from mx1.artio.net (mx1.artio.net. [195.191.122.29])
by mx.google.com with ESMTP id v6si9222373lab.14.2012.07.08.16.28.43;
Sun, 08 Jul 2012 16:28:44 -0700 (PDT)
Received-SPF: pass (google.com: domain of This e-mail address is being protected from spambots. You need JavaScript enabled to view it designates 195.191.122.29 as permitted sender) client-ip=195.191.122.29;
Authentication-Results: mx.google.com; spf=pass (google.com: domain of This e-mail address is being protected from spambots. You need JavaScript enabled to view it designates 195.191.122.29 as permitted sender) smtp.mail= This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Received: from ns.artio.net (ns.artio.net [195.191.122.4])
by mx1.artio.net (Postfix) with ESMTP id 535D138CC18
for < This e-mail address is being protected from spambots. You need JavaScript enabled to view it >; Mon, 9 Jul 2012 02:28:40 +0300 (EEST)
Received: from [192.168.10.109] (ip-78-108-152-10.klient.poruba.net [78.108.152.10])
(using SSLv3 with cipher AES256-SHA (256/256 bits))
(No client certificate requested)
by ns.artio.net (Postfix) with ESMTP id 187B07A6422
for < This e-mail address is being protected from spambots. You need JavaScript enabled to view it >; Mon, 9 Jul 2012 02:28:40 +0300 (EEST)
Message-ID: <1341790119.3728.21.camel@artio-miun>
Subject: Re: vat checker
From: ARTIO Support Team < This e-mail address is being protected from spambots. You need JavaScript enabled to view it >
Reply-To: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
To: Tibor Gede < This e-mail address is being protected from spambots. You need JavaScript enabled to view it >
Date: Mon, 09 Jul 2012 01:28:39 +0200
In-Reply-To: < This e-mail address is being protected from spambots. You need JavaScript enabled to view it >
References: < This e-mail address is being protected from spambots. You need JavaScript enabled to view it >
Organization: ARTIO s.r.o.
Content-Type: text/plain; charset="UTF-8"
X-Mailer: Evolution 3.2.3-0ubuntu6
Content-Transfer-Encoding: 8bit
Mime-Version: 1.0
X-ArtioGW-MailScanner-Information: Please contact the ISP for more information
X-ArtioGW-MailScanner-ID: 535D138CC18.AD49D
X-ArtioGW-MailScanner: Found to be clean
X-ArtioGW-MailScanner-SpamCheck: not spam, SpamAssassin (not cached,
score=-1.91, required 3.2, autolearn=not spam, BAYES_00 -1.90,
T_RP_MATCHES_RCVD -0.01)
X-MailScanner-From: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Dear Tibor,

yes, that is correct.


Tibor Gede pĂ­ĹĄe v PĂĄ 06. 07. 2012 v 13:09 +0000:
> Dear Support,
>
> I would like to buy your product, when is the best chose for me. This
> module change the product price, when the eu vat number is correct?
> (so remove tax from product price and the customer with correct eu vat
> number only pay the exluding price? and the vat number is wrong, the
> customer paid a full (included tax) high price?
>
> thank you
> --
> KĂśszĂśnettel:
> Tibor Gede
> Hannaco Kft.
> üzenetrögzítő: +36 1 699 9096

--
With kind regards,
ARTIO Support Team

www.artio.net
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

MĂ­rovĂĄ 98/18
70900, Ostrava - VĂ­tkovice
Czech Republic
+420 552 301 235
+420 603 784 732

E-mail disclaimer:
The information in this email is confidential and may be legally
privileged. It is intended solely for the addressee. Access to this
email by anyone else is unauthorized. If you are not the intended
recipient, any disclosure, copying, distribution or any action taken or
omitted to be taken in reliance on it, is prohibited and may be
unlawful. If you receive this email in error, please notify the sender
immediately by email and delete the material from your computer.