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VAT checker problem installation
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TOPIC: VAT checker problem installation

VAT checker problem installation 9 years, 7 months ago #28420

Hi,
I've just downloaded and installed VAT Checker on a Magento 1.6.2.0
It seems it doesn't work.

I've tried to check VAT numbers and all are rejected; I checked directly on VIES website and it was ok.

Also, when putting validate-vat class, the forms don't work; impossible to submit.

Thank you by advance, if you have any idea of what it is ?
Best regards
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Re: VAT checker problem installation 9 years, 7 months ago #28436

  • jich
  • OFFLINE
  • Posts: 254
Hello xtand,

I've tried to check VAT numbers and all are rejected; I checked directly on VIES website and it was ok


Try to check your download id, please.

vatchecker-license_1_1.png


Also, when putting validate-vat class, the forms don't work; impossible to submit.


Could you give us url of your site. It is possible that there is problem in JS (maybe js is not loaded or collision with other libraries...). We will check it in our browser.
ARTIO Support Team
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Re: VAT checker problem installation 9 years, 7 months ago #28451

I've just send you a URL to test.

It seems the system can't reach

ww.mydomain.comvatchecker/index/validate?vat=xxxxxxxxxxx

I have a [HTTP/1.1 302 Moved Temporarily]
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Re: VAT checker problem installation 9 years, 7 months ago #28458

Please I need to find a solution today; otherwise I will have to found an other solution. Sorry to hurry you but it's very important.
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Re: VAT checker problem installation 9 years, 7 months ago #28469

  • jich
  • OFFLINE
  • Posts: 254
Hello,

I'm very sorry. We have too much work.

If url "/vatchecker/index/validate?vat=xxxxx" doesn't work then there is problem in the routing. Do you have enable https (config secure_base)? Sometime in the Magento is problem in the conflict between frontend and admin route. So, try to check other modules, please.
ARTIO Support Team
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Re: VAT checker problem installation 9 years, 7 months ago #28513

Thank you very much for your answer. You are surely right, I will check why this url gives me a not found message.

Again thank you !
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