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2 Problems: Language and email to Shopkeeper
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TOPIC: 2 Problems: Language and email to Shopkeeper

2 Problems: Language and email to Shopkeeper 8 years, 9 months ago #20911

Hello,

perhaps someone knows an answer:

When i send the invoices to the customers, i want it to my adress, too. But nothing happens, equal which configuration i tried. Send to Shopper and Shopkeeper, VM configuration, Invoice configuration, Joomla configuration... nothing... the customers gets the invoice, but it's not send to my adress at the same time... not a big problem, because i can print them in the backend, but it will be easier when they send out to my adress.

More important Problem!
Automatic Modus:
When i change the order status in virtuemart, VM Invoice sends the invoice, everything allright. But the invoice which is send is in english.
When i look in the VM Invoice in the Backend and click on the pdf button, it's german. When i send it new to the customers ... it's even german.
AND... when the customers look in their account on my site ... it's german!
BUT the important one which is sended automatically ... is in english!!!
I tried to change the fronted english language file in german... but it has no influence!
And i want to change the word: variable symbol ...
Any idea?

Greetz
Mattes
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Re: 2 Problems: Language and email to Shopkeeper 8 years, 9 months ago #20920

  • jaku
  • OFFLINE
  • Posts: 2697
Hello,
the invoice will be always sent in the laguage in which the current Joomla instance is running.
So if you would be triggering in using cron, you can add lang=xx to determine the language.

If you are using the autorun plugin, it will depend on the Joomla instance that has initiated the sending.
And when generation from backend, it will depend on your backend default language.

As regards the problem with not receiving the invoice copy, I would guess the problem must be somewhere at mailing system level. Did you check the system logs?
ARTIO Support Team
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Re: 2 Problems: Language and email to Shopkeeper 8 years, 9 months ago #20922

I have the same problem.

And I don´t understand jan´s answer.

I know that my Joomla runs in german.

Is nobody there who speaks german? :-(
Last Edit: 8 years, 9 months ago by DannyWoo.
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Re: 2 Problems: Language and email to Shopkeeper 8 years, 9 months ago #20923

Hello again!

i speak german ;-)

@jan:
My joomla is german! i changed the vm invoice english files to german... but the automatic sended invoices are in english!!! Where is the file for the automatic sended invoice?

now to the email problem...
one mail is send to the shopper and the other to my adress .... nothing... all other email functions work, only the email to my adress didn't work

Someone an idea?
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Re: 2 Problems: Language and email to Shopkeeper 8 years, 9 months ago #20924

@partypapst

Endlich mal jemand. :-)

Du hast genau das selbe Problem wie ich. Ich suche jetzt schon seit Tagen nach einer Lösung.
Ich hab das Gefühl das mit diesem VM Invoice eh irgendwas nicht stimmt. Ich hatte da bis jetzt ständig andere Fehler.

Bin mal gespannt ob jemand wenigstens bei diesem Sprachproblem helfen kann.
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Re: 2 Problems: Language and email to Shopkeeper 8 years, 9 months ago #20925

sonst hab ich keine Probleme, funktioniert alles einwandfrei...
ausser halt automatischer Versand auf englisch, bei manuellem versand problemlos auf deutsch.
Und die eMail an den "shopkeeper" will seit einem Update (1.4.3) nicht mehr funktionieren.

Alles andere hab ich richtig gut eingestellt und auch noch die Sprachdateien angepasst.
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