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Blank Invoice - urgent
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TOPIC: Blank Invoice - urgent

Blank Invoice - urgent 12 years, 1 month ago #28415

Hello
I have upgraded to 2.0.2
The generated invoice are now a blank pdf

my joomla is 1.5.21 french
pls help me
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Re: Blank Invoice - urgent 12 years, 1 month ago #28416

maybe this helps :

my server error logs says : File does not exist: //../administrator/components/com_vminvoice/images/vminvoice16.png

this directory is empty
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Re: Blank Invoice - urgent 12 years, 1 month ago #28441

  • pama
  • OFFLINE
  • Posts: 489
Hello. From what version did you upgrade and were there any errors during upgrade? Are you using that image directly on invoice? Also, try to turn debug mode on (general config) to see if there are any errors in html code (you can post the code here).
ARTIO Support Team
Last Edit: 12 years, 1 month ago by pama.
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Re: Blank Invoice - urgent 12 years, 1 month ago #28449

Don't remember from witch version I am coming
I think I did the upgrade before but never finished successfully
no I don't use that image on my invoice
I have this image on my hard disk (I unzipped com_vminvoice.zip)
see image attached

can I just delete the directory and reinstall it ?
pls guide me
Attachments:
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Re: Blank Invoice - urgent 12 years, 1 month ago #28452

  • pama
  • OFFLINE
  • Posts: 489
No, don't delete the directory. Use Joomla! component uninstall insead. Go to Extensions - Install/Uninstall, Components, check VM Invoice and click on uninstall (top right corner). Then install the component again. Settings should be preserved.
ARTIO Support Team
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Re: Blank Invoice - urgent 12 years, 1 month ago #28454

Did uninstall then install
Still blank invoice
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