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Cant email invoices??
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TOPIC: Cant email invoices??

Cant email invoices?? 7 years, 10 months ago #39843

Hi,

Once I generate an invoice, I cant get VM to email the invoice - it always comes up with this error:

MSG_EMAIL_INVALID_ERROR
Mail could NOT be sent.

All joomla mailing settings and configurations are correct and I receive system emails from Virtuemart and Joomla.

Any guidance as to what else I need to look at would be much appreciated.

I am using J1.5 and VM 1.1.9

Thanks, Fin
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Re: Cant email invoices?? 7 years, 9 months ago #39918

  • mitk
  • OFFLINE
  • Posts: 708
Dear Finhatch,

MSG_EMAIL_INVALID_ERROR means this problem: No valid email address for order x.
You can check your settings in:
Invoice Configuration -> Invoice E-mail -> option Send Mail To

Shopper and Shopkeeper - check that user in your order have set email
Shopper only - check that user in your order have set email
Shopkeeper only - check that you have set email in Joomla Global Conifguration -> tab Server -> From email
E-mail specified below - check that you have set email in the field below (Copy)

VM1 allow you to set User fields where you can set to email, that it is not required. But if the email is not required, then VM Invoice can not send email to its recipient.
ARTIO Support Team
Last Edit: 7 years, 9 months ago by mitk.
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